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Thanx CEO: Remove Your Dependency on Discounts

Thanx CEO: Remove Your Dependency on Discounts

by Tom Kaiser | Nov 23, 2022 | Best Practices, News, Top Stories

Thanx founder and CEO Zach Goldstein believes restaurants should move away from discounting as a primary feature of loyalty programs. After rolling out its Loyalty 3.0 platform, he’s urging decision-makers to think strategically about guest engagement and customer...
DoorDash Enacts Driver, Customer Safety Program

DoorDash Enacts Driver, Customer Safety Program

by Tom Kaiser | Nov 23, 2022 | Briefs, News, Third-Party Delivery

DoorDash rolled out a range of updates designed to make ordering delivery safer for Dashers, customers and merchants. They include real-time safety alerts, a SafeChat program that detects offensive language, and porch light reminders intended to create a safer, more...
DoorDash Creates Merchant Benefits Program

DoorDash Creates Merchant Benefits Program

by Tom Kaiser | Nov 17, 2022 | Briefs, News, Third-Party Delivery

DoorDash has launched a new program to provide merchants on its platform with discounted products and services, including healthcare, hiring and staff management, as well as mental health and educational benefits. As part of the new Merchant Benefits program, the...
DoorDash, Wing Start Drone Deliveries in Australia

DoorDash, Wing Start Drone Deliveries in Australia

by Tom Kaiser | Nov 10, 2022 | News, Third-Party Delivery

DoorDash and Wing Aviation are beginning to make drone deliveries via the DoorDash app in Australia this week with a goal of delivering meals and retail goods within 15 minutes. Launching this week, the service will be tested via a pilot program in London, located...
DoorDash Pilots Restaurant Reservations

DoorDash Pilots Restaurant Reservations

by Tom Kaiser | Nov 3, 2022 | News, Third-Party Delivery, Top Stories

DoorDash, the largest U.S.-based third-party delivery provider, confirmed it has begun a pilot allowing customers to reserve tables for in-person dining. The company declined to offer any details, but the functionality currently is operational in three of the largest...
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