California Fish Grill Joins Industry Move Towards Voice AI
Yet another fast-casual is axing traditional phone ordering and leaning on artificial intelligence (AI). California Fish Grill, a seafood chain, is tapping Kea’s voice-ordering system in an effort to boost revenue and free up staff time so they can focus on the...
Newk’s Eatery Launches AI Phone Ordering
Yet another fast-casual chain turns to artificial intelligence (AI) for ordering solutions. Newk’s Eatery has partnered with San Francisco-based technology firm Kea to implement voice AI in its phone channels for to-go orders. With natural language processing, Kea...
Automated Call Answering to Boost Restaurant Sales
Think you’re busy? Consider the plight of QSR cashiers wearing headsets to answer calls while taking in-person orders and coordinating with the back of the house to expedite food. It’s not easy, and we’ve all been on the business side by calling in to place an order...
Outstanding Operators
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