Hospitality Data Provider, Tattle, Partners with Bite to Improve Guest Experiences
Tattle, a customer feedback technology platform, announced an integration with Bite, a digital ordering solutions software company that simplifies the customer experience via a suite of products. Bite’s kiosk ordering software is present in fast-casual, quick-serve...
Guest Sentiment Shows Off-Premises Dip
In a new collection of guest sentiment data from the feedback platform Tattle, the customer is not all that happy and off-premises experiences especially could have been better. Overall, sentiment since January 2021 has declined across the board. Dine-in, takeout and...
Tattle, Thanx Collaborate on Guest Feedback Integration
Two of the biggest names in the customer experience and retention categories—Tattle and Thanx—have teamed up through a new partnership that will make it easier for restaurants to issue rewards, recover guests and communicate with customers based on their individual...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.