Restaurant operators aren’t necessarily big fans of third-party delivery providers—those fees! that data-hoarding!—and a provocatively named panel dug into the topic at the Food On Demand Conference. “Future Battlegrounds of Data, Delivery and...
Union Square Hospitality Group (USHG) is expanding its partnership with guest engagement platform Thanx. Thanx will now power three USHG brands: Daily Provisions, an all-day neighborhood kitchen, Blue Smoke, a barbecue joint and Marta, a Roman-inspired pizzeria and...
Olo has unveiled a new ecosystem of integrated technology and service partners called Olo Connect, which the company believes will accelerate innovation in restaurant technology across the foodservice industry. Olo Connect works with a wide range of technology and...
Thanx founder and CEO Zach Goldstein believes restaurants should move away from discounting as a primary feature of loyalty programs. After rolling out its Loyalty 3.0 platform, he’s urging decision-makers to think strategically about guest engagement and customer...
New York City’s decision to make permanent a 20-percent fee cap on meal delivery is “nothing more than unconstitutional, harmful, and unnecessary government overreach,” says a complaint filed jointly in federal court by DoorDash, UberEats and Grubhub. The complaint...
