Thanx founder and CEO Zach Goldstein believes restaurants should move away from discounting as a primary feature of loyalty programs. After rolling out its Loyalty 3.0 platform, he’s urging decision-makers to think strategically about guest engagement and customer...
New York City’s decision to make permanent a 20-percent fee cap on meal delivery is “nothing more than unconstitutional, harmful, and unnecessary government overreach,” says a complaint filed jointly in federal court by DoorDash, UberEats and Grubhub. The complaint...
Before publishing his second long-form article on the future of restaurants and delivery, Thanx CEO Zach Goldstein had become one of the most visible thought leaders in the space. One year after his “The Four Horsemen of the Delivery Apocalypse” lit up industry...
As the founder of Ordermark and its Nextbite virtual restaurant platform, Alex Canter has become one of the biggest names in the delivery space. Now that SoftBank has invested $120 million in his vision, Canter’s stature is expanding on expectations that one of its...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.