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Thanx CEO: Remove Your Dependency on Discounts

Thanx CEO: Remove Your Dependency on Discounts

by Tom Kaiser | Nov 23, 2022 | Best Practices, News, Top Stories

Thanx founder and CEO Zach Goldstein believes restaurants should move away from discounting as a primary feature of loyalty programs. After rolling out its Loyalty 3.0 platform, he’s urging decision-makers to think strategically about guest engagement and customer...
DoorDash, Grubhub and UberEats Challenge NYC Over Delivery Fee Caps

DoorDash, Grubhub and UberEats Challenge NYC Over Delivery Fee Caps

by Arthur Robert | Sep 16, 2021 | COVID-19, News, Third-Party Delivery, Top Stories

New York City’s decision to make permanent a 20-percent fee cap on meal delivery is “nothing more than unconstitutional, harmful, and unnecessary government overreach,” says a complaint filed jointly in federal court by DoorDash, UberEats and Grubhub. The complaint...
Thanx CEO Calls for 3PD Regulation, Federal Action for Restaurants

Thanx CEO Calls for 3PD Regulation, Federal Action for Restaurants

by Tom Kaiser | Dec 16, 2020 | News, Third-Party Delivery

Before publishing his second long-form article on the future of restaurants and delivery, Thanx CEO Zach Goldstein had become one of the most visible thought leaders in the space. One year after his “The Four Horsemen of the Delivery Apocalypse” lit up industry...
Alex Canter Talks Ordermark and Nextbite’s $120M War Chest

Alex Canter Talks Ordermark and Nextbite’s $120M War Chest

by Tom Kaiser | Nov 11, 2020 | Finance, News, Top Stories

As the founder of Ordermark and its Nextbite virtual restaurant platform, Alex Canter has become one of the biggest names in the delivery space. Now that SoftBank has invested $120 million in his vision, Canter’s stature is expanding on expectations that one of its...
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