The Latest News
Outstanding Operator: Freebirds World Burrito
Amid catering expansion and a commitment to flavor innovation, the Tex-Mex brand continues to see growth.
From Food Trucks to On-Campus Dining, TaKorean Sees Growth
The American-Korean fusion concept has expanded to brick-and-mortar locations, food halls and stadiums. Now, it’s setting its sights on colleges.
Outstanding Operator: Portillo’s
Portillo’s charts an aggressive path with new off-premises strategies yet a foot rooted firmly in the past.
SoundHound AI Rolls Out New Voice Features and Bets Big on Cars
SoundHound AI continues its mission of presenting ordering options pretty much everywhere.
Kea Introduces An AI Phone System That Can Be Set Up in One Hour
Such tech solutions used to be the province of large brands with large budgets. This one is targeted at independents.
Outstanding Operator: 7 Brew Coffee
A drive-thru experience with a big focus on human connection, from personalized service to building relationships with regulars, is fueling rapid growth for the coffee chain.
Brizo FoodMetrics Is Helping Operators Not Freak Out Over Tariffs
It has a price-shock simulator in place and a tariff-vulnerability index on the way.
Outstanding Operator: Dave’s Hot Chicken
The brand’s growth trajectory has been as hot as its chicken. A number of key decisions about its delivery strategy and tech stack help explain its success. Is it any wonder Roark Capital is interested in buying it?
Grubhub Lays Off 500 Employees After Wonder Integration
CEO Howard Migdal stated the changes “span all teams” as the company works to align its business with Wonder after the takeover was completed in January.
Demergers and Deals: Reshaping the Global Delivery Landscape
Recent key events such as the sale of Just Eat Takeaway, along with several high-profile demergers, acquisitions, and IPOs, have been shaking up the competitive delivery landscape.
More Catering Demand Means Ample Opportunity for Franchise Restaurants
Another Broken Egg Cafe and Jason’s Deli are among several brands broadening their catering capabilities, as off-premises sales in recent years continue to trend upward.
White Castle: Outstanding Operator
White Castle continues to adapt to the times, with smart delivery solutions for both drivers and team members, embracing robotics, AI and more.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status
Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around.
Research
Starship Technologies Has Data That Shows Students Love Robots
Many students consider them their besties.
The Deliverers
DoorDash Delivers Grant To Organic Soup Kitchen in Santa Barbara
The third-party delivery provider crosses the 6 million free meals delivered mark.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
SoundHound AI Rolls Out New Voice Features and Bets Big on Cars
SoundHound AI continues its mission of presenting ordering options pretty much everywhere.