DoorDash Developing AI-Powered Voice Ordering for Restaurants
DoorDash is developing an AI-powered system to help restaurants take orders over the phone without any dedicated merchant manpower. The delivery giant said this optional new tool is a response to 1 in 5 delivery customers preferring to order takeout over the phone,...
Evergreens Selects Bikky for Data Analytics, Marketing
Bikky, a customer data platform built for multi-unit restaurants, announced that Evergreens, the Northwest’s destination for salads, wraps and warm bowls, selected Bikky as its customer data and analytics partner. Evergreens’ leadership team previously relied on...
Restaurant Delivery in Europe: Navigating the Culinary Frontier
FOD International is a new focus on the international delivery market, and how it differs from North America. Contributing editor Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and...
Toronto Surplus Food Delivery App Feeds Thousands
Seven years ago, Tony Colley found himself food insecure. Despite a former, long career in corporate finance, a failed business venture left him with only a few hundred dollars to his name while living in Toronto. Colley eventually landed a part-time job for a local...
ItsaCheckmate Founder: In Turbulent Times, ‘We’re the plane that has landed’
Standing on a patch of solid ground between established tech giants and the startups struggling through this strained investor market, ItsaCheckmate founder and CEO Vishal Agarwal wants the industry to see the success stories beyond the layoffs and acquisitions...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.