by Tom Kaiser | Jun 28, 2023 | COVID-19, News
According to the latest American Customer Satisfaction Index (ACSI) survey, customer satisfaction with full-service restaurants is back up to pre-pandemic levels, topping all other industries included in the index along with athletic shoes and soft drinks. Results...
by Tom Kaiser | Jun 28, 2023 | News
Eight years after introducing a small fleet of DXP delivery cars, Domino’s Pizza announced that more than 1,100 custom-branded Chevy Bolt electric vehicles will be in use at franchise and corporate stores by the end of the year. It’s a big deal for the world’s...
by Tom Kaiser | Jun 28, 2023 | News, Top Stories
DoorDash held its first Dash Forward event to celebrate the delivery platform’s 10th anniversary, and used the online occasion to announce new updates and features to its offering—billed as the biggest app update in its history. The changes DoorDash announced are...
by Bernadette Heier | Jun 27, 2023 | News, Third-Party Delivery
European ride-hailing firm Bolt is the latest mobility giant to leverage self-driving robots for deliveries. Bolt signed on the dotted line with Starship Technologies to roll out “thousands of robots delivering food across multiple countries” according to a...
by Tom Kaiser | Jun 21, 2023 | News, Top Stories
Delivery’s rise brought with it a boatload of externalities that paint an uncertain, confusing picture about the future of restaurants. Whether we’re talking about the survival of independent restaurants, environmental consequences of car-based deliveries, the rights...
by Bernadette Heier | Jun 21, 2023 | Automation, News
RobotLab, a robotics integrator, is partnering with automation and robotics company, Bear Robotics, to expand the availability of the Servi and Servi Plus robots in restaurants. The partnership follows RobotLab’s recent launch of its’s robotics integration franchise...