The Latest News
Outstanding Operator: ClusterTruck
ClusterTruck is recognized for its streamlined delivery process, fueled by a robust back-end software and driver-first mentality.
CVS Pharmacy Items Now Available on Grubhub
CVS is the newest addition to Grubhub’s convenience offerings, which also include GoPuff, 7-Eleven, and Rite Aid.
Outstanding Operator: Dog Haus
Taking Dog Haus’ digital prowess to the next level is among the top priorities under new CEO Michael Montagano.
Chipotle Founder Steve Ells Wants to Change the Way Restaurants Operate with Kernel
The plant-based, cashier-less eatery has no seating and is operated mostly by robotics.
Forward Kitchens Builds One-Off Virtual Restaurant Concepts
Forward Kitchens builds custom concepts for each client, which tend to be small-scale independent operators.
Chick-fil-A Testing Autonomous Delivery in Austin
Chick-fil-A is testing autonomous delivery with Refraction AI at two restaurants in Austin, Texas.
Toast Report Shows Delivery, Takeout Declined 7 Percent YOY
Toast’s Restaurant Trends Report shows takeout and delivery sales declined 7 percent during the first quarter of 2022, compared to Q1 ’21.
Cartwheel Partners Up with Square, RMDA
Cartwheel, an on-demand delivery management platform, acquired some new partners as it looks to expand dramatically across the off-premises space. The company, fresh from a recent $3 million fundraise, announced it was partnering with both Square and the Restaurant...
Wing Zone Commits to Major Robotics Partnership
Miso Robotics’ Flippy will be making a lot of wings under a new partnership with Wing Zone. The Atlanta-based, 61-location wing purveyor announced it would make the latest version of the robot “a part of the chain’s standard build for all future restaurant...
Deliverect Marketplace Helps Operators Find their Ideal Virtual Brand
A new marketplace of virtual brands from Deliverect aims to make finding the ideal virtual concept as easy for operators as finding the right lightbulb at Home Depot. Virtual brands are one of the few megatrends in the restaurant space right now. The ideal setup is...
DoorDash Report Shows Delivery Volumes Staying Strong
DoorDash’s second-annual Restaurant Online Ordering Trends Report shows that volumes are staying strong at the largest U.S. third-party delivery provider.
Square Announces Mobile POS, New Integrations
Restaurants using the Square point-of-sale platform have a new suite of tools at their disposal, including the Mobile POS.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
BTIG Report Predicts Ugly Future for Independent Restaurants
In a new report looking ahead to the restaurant industry as COVID-19 continues to gain steam, stock analysis and financial services firm BTIG has some logical conclusions about where the industry might go from here. Above all, the crisis could be especially bad news...
Research
Survey Explores Three Phases of Home Delivery Maturity
Home consumer delivery usage seems to be driven by available technology, but according to a model from research firm AlixPartners there are three phases that are largely pushed by consumer desires.
The Deliverers
DoorDash Opens New NYC Office
DoorDash has opened a new corporate office in New York City’s Flatiron district.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Food Rescue Hero Delivers 100M Pounds of Food to Insecure
Scores of restaurants and grocery offer up unused food for charity, but the last mile between those food retailers people who need it has historically been a wide gap. Even in areas like California or New York which have donation mandates for edible surplus food...