The Latest News
How Restaurant Real Estate Is Evolving in a Digital World
Panelists at the Food On Demand Conference discuss how brands are working to update footprints to reflect changing consumer patterns.
Paytronix Report Underscores Importance of Responding to Customers
Paytronix breaks down first-party ordering advantages, importance of guest feedback and more in 2023 Online Ordering Report.
Serve, Uber Eats Scale Up Autonomous Delivery Plans
Serve Robotics announced plans to drastically expand its partnership with Uber Eats.
Toast Data Shows Dine-In Still Dominates Lunch Traffic
New data from Toast shows what’s changed, as most cities remain below pre-pandemic lunchtime traffic.
Chowbus Reveals 2020’s Asian Food Trends
Chowbus, a food-delivery platform exclusively focused on mom-and-pop-style Asian restaurants, has shared trends and details about what their users have been ordering and eating throughout 2020.
DoorDash Launches DasherDirect Banking for Drivers
DoorDash and Payfare have announced the launch of the DasherDirect platform, a banking platform for DoorDash delivery drivers that includes mobile banking and prepaid Visa cards for its Dashers.
Third-Party Platforms, National Restaurant Association Agree on Policy
The National Restaurant Association (NRA) and a group of third-party delivery providers came together on seven principles when it comes to public policy. While restaurants and third-party delivery have some natural tension in the relationship, they could agree on...
Square Adds DoorDash to its On-Demand Delivery Platform
Restaurant merchants on the Square platform can now dispatch DoorDash delivery drivers for orders placed directly on their own websites through DoorDash Drive. This latest announcement comes after Square first announced on-demand delivery this past June.
Hungr Goes its Own Way by Giving Restaurants Customer Data
Hungr is a smaller delivery player going all in on sharing customer information with restaurants so they can fine-tune their operations and develop marketing campaigns to target the best users and neighborhoods for its restaurant merchants.
ZeroCater Builds Sliding Scale into Cloud Cafe
With fewer big company catering orders between here and who knows when, ZeroCater is rolling out a new product for scalable catering. ZeroCater, a business-to-business catering company that aims to enhance company food programs with an AI food-recommendation engine,...
Home Chef Delivery App WoodSpoon Raises $2 Million
Billed as an "on-demand craft food marketplace," WoodSpoon has raised $2 million in seed funding to expand its operations. The company, which we profiled back in July, essentially connects customers to home chefs. It started because the two Israel-born co-founders...
DoorDash, Jimmy John’s Show Power of Platform Marketplace
The new partnership between Jimmy John's and DoorDash demonstrates that even with a "freaky fast" in-house delivery fleet that’s not going anywhere, there is immense power in the platform marketplace. Jimmy John's and DoorDash announced the two had broken ground on...
Food On Demand Topics
Finance
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Research
Meal Kits Still Growing Despite Headwinds
If you’re like me, those Blue Apron and HelloFresh commercials with fancy produce flying around, symmetrical smiles and bustling dining rooms full of friends confuse me on several levels. I can never wrap my head around non-cooks who like to cook, but it’s a thing—and a growing one according to recent industry research from Packaged Facts, which is a research firm focused on consumer goods and service industries.
The Deliverers
DoorDash Creates Merchant Benefits Program
DoorDash has launched a new program to provide merchants with benefits including healthcare, hiring and staff management.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Blendid: Your Algorithmic Smoothie is Ready
At the bleeding edge of robotic restaurant operations, Blendid is rethinking the smoothie bar. It's out in the wild, ahead of the tests and prototypes across the robotic restaurant space, and there are some interesting learnings from the real world. Blendid is...
