The Latest News
How to Execute Dynamic Pricing is Food On Demand Hot Topic
Dynamic pricing is the rage among restaurants, but it’s difficult to pull off especially as inflation may be starting to ease.
Experts Debate ‘Future Battlegrounds’ Between Operators and Third Parties
A provocatively named panel dug into the relationship between restaurants and third-party delivery providers at this year’s Food On Demand Conference.
Third-Party Leaders Dive into the Latest Delivery Developments
Representatives from Grubhub and UberEats say delivery is going strong. So strong, in fact, that both companies are exploring ways to bolster their position in the industry.
Marketing Leaders Suggest Optimizing Brand Voice for Omni-Channel Guests
Speaking in one voice across all of a brand’s channels of customer communication is becoming more integral to marketing strategies. The point was one of several made during a panel at the 2023 Food on Demand Conference that featured marketing leaders from Shake Shack, Smoothie King, Capriotti’s and Wing Zone.
Grubhub Volumes Increase, Quarterly Loss Widens
A global pandemic shifting an enormous portion of restaurant orders to off-premises channels hasn’t been enough to nudge Grubhub into profitability, as the Chicago-based company reported third-quarter results showing yet another jump in order volumes, but a wider loss than previously reported.
Sprwt Meal Prep Targets Chefs, Trainers, Instagram Stars
There’s nothing you can’t do if you’re an Instagram star with a wide following, and that now includes starting your own meal-prep business. These new-age cults of personality are just part of the focus at Sprwt, a meal-prep software provider that’s targeting online celebrities, as well as aspiring chefs and personal trainers.
Virtual Expansion as a Market Test
Famous Dave's is further expanding its virtual, delivery-only operations. Thus far, the sales through these channels have been good, and CEO Jeff Crivello said it puts the legacy barbecue concept back in growth mode without the expense of building large-scale...
SoftBank Doubles Down on Delivery with $120M Ordermark Investment
Softbank, the Japanese private equity firm that has been a major backer of DoorDash and Uber, announced a $120-million funding round for L.A.-based Ordermark to help the online order management provider and virtual restaurant operator grow and expand its offerings.
DoorDash Helping Closed Restaurants “Reopen for Delivery”
DoorDash is rolling out a new program to help restaurants reopen as delivery-only locations. It’s the first partnership in the delivery brand’s new “Reopen for Delivery” initiative to help restaurants reopen without the typical, arduous overhead costs of a traditional brick-and-mortar location.
ItsaCheckmate Dives into Details of Inspire Brands Investment
Inspire Brands, the parent company of Arby’s, Sonic, Buffalo Wild Wings, Jimmy John’s and Rusty Taco, has signed an agreement with ItsaCheckmate, and also invested an undisclosed sum in the fast-growing, New York-based delivery integration software platform. This news...
Q&A with Hy-Vee’s Upscale C-Store Lead
Hy-Vee, an employee-owned grocery chain that’s been a leader in convenience and off-premises realms, is rolling out Fast & Fresh convenience stores that give customers a wide range of grab-and-go and take-and-bake pickup options, along with more traditional meal...
CloudKitchens Spends Big on 40 New Properties
Recently revealed real estate documents provide another hint at what ghost-kitchen builder CloudKitchens has going on behind the scenes. According to The Wall Street Journal, CloudKitchens has gobbled up 40 properties across the country, spending more than $130...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
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Research
‘Fajitas Delivered’ Concept Attracts Investor Group
There are only four tables inside a Fajita Pete’s. That’s not a setup that could work for a lot of restaurants, but when dine-in orders account for less than 10 percent of sales, a handful of seats is plenty. “We don’t just sell fajitas, we sell convenience,” says...
The Deliverers
ASAP Brings Home and Office Delivery to New York City
ASAP.com, an on-demand delivery platform, has begun offering home and office deliveries in New York City.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Square Partnership Puts ItsaCheckmate in the Tablet
A new partnership between ItsaCheckmate, a delivery aggregator and menu management company, and cloud point-of-sale provider Square aims to create a streamlined experience for customers of both companies. ItsaCheckmate founder and CEO Vishal Agarwal said the...