The Latest News
Del Taco Adds Automated Drive-Thru Ordering, Expands Presto Partnership
Del Taco adds AI voice ordering at several of the chain’s 600 drive-thru locations—in a deal reportedly valued at $10 million.
Zomato’s Co-Founder Leaves Firm, Amid Series of High-Profile Exits
Indian food delivery company, Zomato co-founder and CEO Gunjan Patidar resigns, following two recent senior executive exits.
Autonomous Mobile Robot Neubie honored at CES 2023
Self-driving delivery robot, Neubie, designed for high-density urban areas, wins Innovation Award in the smart cities category.
Meal Subscription Service Freshly Shuts Down
Prepared meal delivery service Freshly announces its cease of operations, acquired by Nestlé in 2020, the company updated its website late December to reflect the change.
Chipotle Update Brings Walk-Up, Drive-Thru Windows
As it works through a new restaurant design, Chipotle is testing new walk-up and drive-thru windows for digital orders and pickups. According to a CNBC article, the burrito giant will open around 80 restaurants with “Chipotlanes,” which is what they’re calling their...
Meet REV, Your New Bike-Lane Delivery Bot
There’s no shortage of innovative autonomous-vehicle companies out there, from Starship rolling around the sidewalks of college campuses and Washington, D.C., to Nuro delivering groceries in on-the-road vehicles. But REV, developed by Refraction AI, fits right between...
Chicago Restaurants Getting Grocery Delivery
MyValue365.com, a Chicago-based ethnic grocery ordering and delivery company that’s previously focused on at-home consumers, announced its entry into B2B grocery-delivery business, which includes deliveries to restaurants. This offering is a part of the company’s new...
Nuro, Walmart Starting Autonomous Grocery Deliveries in Houston
With driverless grocery deliveries ramping up during the first quarter of 2020, Walmart is beginning a new autonomous delivery pilot in Houston with Nuro, the latest of several big-name partnerships for the California-based autonomous vehicle manufacturer. In an...
Grubhub Sums Up the Year in Delivery with Taste of 2019
Amid the holiday feasting, Grubhub unveiled its annual “Year In Food” report, showing what we all feasted on throughout this year of delivery. One of the most notable highlights was the collision of the delivery trend and plant-based restaurant options. The fastest...
Apex Unveils Smart Takeout Lockers for Restaurants
In quick-service restaurants, where every second is scrutinized and monetized, taking out inefficiencies has been drilled down to the microscopic level. To reduce unnecessary human interaction and make it easier and faster for customers to pick up to-go orders, an...
In Landmark Trip, Self-Driving Truck Delivers Across Country
In what is being hailed as the first cross-country delivery by an automated semi truck, Plus.ai brought butter from California to Pennsylvania—no driver required. The Cupertino-based (of course) company took three days to tow the 40,000-pound shipment from Tulare,...
Kroger, ClusterTruck Partner on Delivery-Only Ops
Chris Baggott, the founder and CEO of ClusterTruck, said after many, many conversations with restaurant owners, he found what might be the ideal ghost kitchen partner in grocery giant Kroger. ClusterTruck, the “virtual food truck” that offers everything from pad Thai...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
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The Deliverers
LoCo Helps Restaurants Create Their Own, Cheaper Delivery Networks
LoCo Co-Ops is a restaurant-owned delivery service popping across the country and promising lower delivery commissions.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Self-Delivery Insurance Demystified, Somewhat
How much can you expect to pay to insure a delivery fleet? Well, that depends on many, many factors, but there are ways to de-risk the insurance and lower the cost for restaurants. As we explored last week with Dragontail's Ido Levanon, technology has brought...