The Latest News
Chipotle Taps Zipline for Drone Delivery
Starting Thursday, a small number of Dallas customers can get their burritos and bowls dropped from the sky—expansion is next.
DoorDash Puts Loyalty at the Center of Its New Restaurant Tools
DoorDash is betting big on loyalty, rolling out tools that let restaurants reward customers wherever they order.
Blue Apron Ditches Subscriptions
The meal kit company known for delivering fresh ingredients and recipes to your doorstep, is moving beyond the subscription model it helped pioneer.
MarginEdge Gives Operators Tomorrow’s Data Today
It is bringing machine-learning analytics and forecasting to its roster of 11,000 restaurants.
Shake Shack Partners with Delta to Bring Burgers 35,000 Feet
Delta teams with Shake Shack to offer cheeseburgers on select first class flights starting in December.
Restaurant CFOs Embrace Technology’s Role in Growth
The role of the chief financial officer has expanded beyond accounting and finance to include key considerations like technology.
Regional Champions in Global Food Delivery
Regional food delivery platforms are outpacing global giants by leveraging local expertise and tailored strategies.
Black Box Intelligence Report Reveals Off-Premises Resiliency
Everything else was down. Delivery was up.
The Key to Succeeding in Third-Party Apps? Mark Up Prices Less Than Competitors
Third-party delivery apps are costly for restaurants, but essential for survival. Panelists talk pricing strategies at the Restaurant Finance and Development Conference.
TouchBistro Survey Shows FSR Faith In Off-Premise
The most-used delivery platform isn’t what you think. The trajectory of TikTok usage is what you think.
API Provider MealMe Validates B2B Play With $8 Million Round
It started as a food-delivery price aggregator but is now a thriving tech provider.
Could Voice AI Be Your Most Effective Drive-Thru Cashier?
Humans are slower and don’t love to suggest sell. Technology doesn’t mind.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Thanx to Acquire Marketing Automator ZeroStorefront
There is more consolidation in the restaurant marketing sector as Thanx announces plans to acquire restaurant-focused marketing automation platform ZeroStorefront. Thanx, a marketing and loyalty firm focused on restaurants, said the acquisition would bring more data...
Research
SeeLevel HX Unveils Its Third, 3rd-Party Delivery Satisfaction Survey
Because everything in the restaurant universe seems like a roll of the dice these days, SeeLevel HX’s title for its FODC presentation on its latest survey, “Are you gambling on your customers?”, seems apropos. Vice President of Operations and Partner Donna Goodwin...
The Deliverers
Questions to Answer Before Signing with a Third-Party Delivery Provider
It may make sense for you to use a third-party delivery provider. But run through this checklist before you sign.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Linked Eats Acquires Sauce and Rounds Out AI-Driven Capabilities
It adds dynamic pricing to its suite of delivery revenue management tools. It’s a big win for the new company.