The Latest News

Chipotle Invests in Mediterranean Fast-Casual Concept and AI Supply Chain Platform
Lumachain’s AI platform boosts food production efficiency and traceability, while Brassica emphasizes wholesome ingredients and sustainability.

Drones Set to Transform Restaurant Delivery
Drone delivery is ramping up in the restaurant world. We look at recent FAA regulatory changes and innovations from key players shaping the industry.

Toast Unveils a Branded Mobile App and Text Marketing Capabilities
The odds of a customer becoming a regular goes up dramatically when using mobile tools.

Delaget Offers Operators New Platform For Managing Delivery Data
Delaget helps operators avoid the spreadsheet Olympics.

Uber Shutters Alcohol Delivery App Drizly
Uber shuts down Drizly after acquiring the alcohol delivery brand three years ago for $1.1 billion.

DoorDash Continues Expansion Beyond Food Delivery with New Retail Partners
DoorDash announced several new retail partners in the active and wellness categories.

Outstanding Operator: Costa Vida
As catering sales boom, Costa Vida has upgraded customer-facing technology and forged deep, ongoing relationships with outside vendors.

Great Greek Mediterranean Grill Unveils Trio of Non-Traditional Formats
While the Great Greek Mediterranean Grill will continue developing its traditional restaurants, it’s also focusing on new formats such as digital kitchens and to-go locations.

Outstanding Operator: Salad and Go
Without dining rooms and with all orders going out the drive-thru or as takeout, Salad and Go is wholly, uniquely tailored to off-premises channels.

DoorDash Looks to Expand Grocery in 2024
DoorDash CEO Tony Xu says the two largest areas of investment is penetration outside of restaurants and the U.S.

Miso Robotics Opens Autonomous Burger Joint
The Pasadena, Calif.—based restaurant will feature robotic burger and fry makers, kiosks, and more.

Outstanding Operator: OOMI Digital Kitchen
With an obsessive focus on first-party channels and utilizing customer data, OOMI Digital Kitchen has pushed retention rates through the roof.
Food On Demand Topics
Finance
Serve, Nvidia Formalize Partnership with $10M Investment
Serve Robotics announced a new investment from chipmaker Nvidia that deepens the relationship between the two companies and helps speed up growth and development. Nvidia will invest $10 million in the company as a strategic investment. Among investments in the robotic...
Research
Tracking the Shifting Expectations for Food Delivery
Researchers from the University College London found the average time it takes for a new habit to stick is 66 days, though individual times varied. If you extrapolate this statistic to the behavior consumers were forced to develop as a result of the pandemic, experts...
The Deliverers
GrubHub and Hilton Deepen Partnership
GrubHub and Hilton take another step in their collaboration.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
RestoGPT AI Offers New Platform for Pizza Operators
Gary Chaglasyan is back with a new online-ordering ecosystem, this one designed for pizza operators.