The Latest News
RocketBox Aims To Be the Next Big AI-Powered KDS
Ross Cronin spent decades in the pizza business and knows what kitchen tech would be useful to operators.
Outstanding Operator: Jack in the Box
Jack in the Box accelerates its growth with a new POS system, enhanced loyalty, and big plans to capture more first-party delivery orders.
Yum Brands Partners with Nvidia, Brings More AI to Restaurants
AI voice order-taking agents and more will roll out to 500 Pizza Hut, Taco Bell, KFC, and Habit Burger & Grill locations.
CC’s Coffee House Finds Success in Drive-Thru With a New Kind of AI Helper
Not every brand is looking to replace humans with automation. Some are looking to augment.
Outstanding Operator: Chipotle
The fast-casual is being recognized for its innovation, consistently implementing new technologies and digital-forward formats to streamline operations.
Walmart Plans Rapid Drone Delivery Expansion
The retail giant is offering drone delivery for up to 75 percent of the Dallas-Fort Worth population.
Uber Shutters Alcohol Delivery App Drizly
Uber shuts down Drizly after acquiring the alcohol delivery brand three years ago for $1.1 billion.
DoorDash Continues Expansion Beyond Food Delivery with New Retail Partners
DoorDash announced several new retail partners in the active and wellness categories.
Outstanding Operator: Costa Vida
As catering sales boom, Costa Vida has upgraded customer-facing technology and forged deep, ongoing relationships with outside vendors.
Great Greek Mediterranean Grill Unveils Trio of Non-Traditional Formats
While the Great Greek Mediterranean Grill will continue developing its traditional restaurants, it’s also focusing on new formats such as digital kitchens and to-go locations.
Outstanding Operator: Salad and Go
Without dining rooms and with all orders going out the drive-thru or as takeout, Salad and Go is wholly, uniquely tailored to off-premises channels.
DoorDash Looks to Expand Grocery in 2024
DoorDash CEO Tony Xu says the two largest areas of investment is penetration outside of restaurants and the U.S.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Exclusive: Two CEOs on the Kitchen United-Zuul Acquisition
Two CEOs discuss the Kitchen United acquisition of Zuul, the New York-based ghost kitchen and technology provider.
Research
The Many Paths to Successful Virtual Restaurants
Virtual restaurant operation is one of the sexy new things that has restaurants buzzing, but as the virtual restaurant segment grows, there seem to be three dominant paths that take full advantage of the potential for new ways of doing business. Industry leaders...
The Deliverers
Uber Eats Adds Big Lots to the Platform
One can get a lot at Big Lots, and now that massive selection is available on Uber Eats.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
ItsaCheckmate, Juicer Integrate Automated Pricing
ItsaCheckmate integrated Juicer’s revenue management into its platform.