The Latest News
Outstanding Operator: Chef on Call
By getting ahead of the third-party delivery wave and investing in its own fleet and tech, the brand has built loyal customers.
First-Party Delivery and Kiosks Are Expected To Grow in 2025
A new survey from Qu shows what QSR and fast-casual operators are pondering.
Outstanding Operator: Bojangles
Bojangles is deploying new technology to bolster its off-premises business, and has plans for major expansion in 2025.
Wonder Adds a Media Company To Its Portfolio
With its acquisition of Tastemade, it moves closer to its goal of omniscient meal planning.
Miso Robotics Opens Autonomous Burger Joint
The Pasadena, Calif.—based restaurant will feature robotic burger and fry makers, kiosks, and more.
Outstanding Operator: OOMI Digital Kitchen
With an obsessive focus on first-party channels and utilizing customer data, OOMI Digital Kitchen has pushed retention rates through the roof.
California Fish Grill Joins Industry Move Towards Voice AI
The seafood chain is leveraging Kea’s voice ordering system across all 55 restaurants.
Restaurants Look to High-Tech Solutions for Health Safety
PathSpot’s HandScanner detects everyday and potentially infectious contaminants that spread through common illnesses.
Atomic Wings Adds Drive-Thru Prototype
New York-based Atomic Wings is adding a drive-thru format to its design lineup.
ParTech Partners Up with DoorDash
ParTech announced a new technology partnership with DoorDash, the largest U.S.-based third-party delivery provider.
Wow Bao Steams into 2024 with Giant Eagle Partnership
Wow Bao’s new partnership with Giant Eagle will bring the non-traditional brand to 84 new grocery stores.
Outstanding Operator: Handcraft Burgers & Brew
Handcraft Burgers & Brew is recognized for its creative approach to building customer relationships, and a trimmed-down tech stack that prioritizes email collection.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
All Day Kitchens Raises $65M Series C
All Day Kitchens raised $65 million in a Series C round bringing its total fundraising to $102.5 million.
Research
ChowNow Moves Delivery Customers In-House
The bigger third-party delivery gets, the more incentives restaurants have to move Grubhub, DoorDash or Postmates customers to in-house channels that don’t cost nearly as much. Filling this gap between self delivery and using national delivery brands that charge...
The Deliverers
DoorDash Expands Alcohol Delivery to New Jersey as Demand Persists
The e-commerce company expands alcohol delivery in the Garden State, while also highlighting efforts to prevent underage drinking.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Remy Robotics CEO Talks “Robot-Ran” Restaurant Concept in NYC
Remy Robotics launches ‘Better Days” a fully autonomous, health conscious restaurant brand for takeout and delivery.