The Latest News
Virtual Brands Are Alive But Have Seen Better Days
Robbie Earl of Virtual Dining Concepts is still swinging.
Restaurant Reps Air Grievances, Share Solutions on DSP Chargebacks at FODC
Delivery service from third-party providers is a convenient option for consumers and another revenue stream for restaurant operators. However, it also come with its set of challenges.
AI, Connected Cars, Degens. Are You Ready?
FODC futurists make some startling predictions.
FODC Panel Shines Spotlight on Recent Restaurant Analytics
Two industry research providers share exclusive findings about consumer expectations, market insights and technology adoption in the on-demand world.
Paytronix Launches in Square App Marketplace
Paytronix announced a new integration with Square allowing to incorporate Paytronix Online Ordering and Loyalty.
Bringing Virtual Brands into a Tangible World
Speaking with two very different restaurant operators on what they’ve learned since bringing multiple virtual brands into existing restaurants.
How to Execute Dynamic Pricing is Food On Demand Hot Topic
Dynamic pricing is the rage among restaurants, but it’s difficult to pull off especially as inflation may be starting to ease.
Experts Debate ‘Future Battlegrounds’ Between Operators and Third Parties
A provocatively named panel dug into the relationship between restaurants and third-party delivery providers at this year’s Food On Demand Conference.
Third-Party Leaders Dive into the Latest Delivery Developments
Representatives from Grubhub and UberEats say delivery is going strong. So strong, in fact, that both companies are exploring ways to bolster their position in the industry.
Marketing Leaders Suggest Optimizing Brand Voice for Omni-Channel Guests
Speaking in one voice across all of a brand’s channels of customer communication is becoming more integral to marketing strategies. The point was one of several made during a panel at the 2023 Food on Demand Conference that featured marketing leaders from Shake Shack, Smoothie King, Capriotti’s and Wing Zone.
Charlie Morrison Talks Curiosity, Leap to Salad and Go in Food On Demand Conference Keynote
Former Wingstop CEO Charlie Morrison is now leading upstart chain Salad and Go, where he’s focused on growth with a healthy culture in mind.
Panelists Discuss State of Industry at Food On Demand Conference Opener
“We’ve created a new behavior, a new category, a new habit,” said Stephanie Sollers, CEO of Virtual Dining Concepts, pictured far right with other panelists on opening day of the Food On Demand Conference.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Toast POS Set to Go Public
Toast, the unicorn point of sale provider, has filed to go public. According to SEC documents, the company has grown to just short 48,000 restaurant partners and saw $23.4 billion flow through its system in the six months ending with June, 30 2021. That puts the...
Research
Chipotle Update Brings Walk-Up, Drive-Thru Windows
As it works through a new restaurant design, Chipotle is testing new walk-up and drive-thru windows for digital orders and pickups. According to a CNBC article, the burrito giant will open around 80 restaurants with “Chipotlanes,” which is what they’re calling their...
The Deliverers
Wonder Closes Blue Apron Buyout for $103M
Wonder Group officially closed its deal to buy Blue Apron for $103 million.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
SoundHound Collabs with Olo, Further Scaling Voice AI Ordering in Restaurants
Voice AI company SoundHound integrates with Olo to help restaurants drive more orders and free up staff time.