The Latest News
Chili’s Is the Talk of the Industry. Its Off-Premises Choices May Explain Why
Not trying to be everything to everyone and focusing on what it excels at seems to have raised its ceiling. That and becoming a TikTok sensation.
How Restaurants Can Win the Super Bowl
Patrick Mahomes isn’t the only one looking to be a big winner on Sunday.
Profitability at Last? Global Delivery Platforms Path to Financial Sustainability
The long-awaited path to profitability for global delivery platforms may finally be emerging, as industry giants shift their focus from aggressive expansion to sustainable operations.
Announcing the 2025 Outstanding Operator Winners
After combing through a wealth of nominations, our editorial team has selected 20 brands that are excelling in areas like off-premises operations and digital guest engagement.
Orders.co Aims to Streamline Restaurant Online Ordering with AI-Website Builder, more
The ordering management platform is leveraging large language models to automate time-consuming processes and reduce manual tasks with suite of new AI products.
Mendocino Farms to Implement Drone Delivery, as the Sector Gains Momentum
The LA-based, fast-casual chain has partnered with Zipline to deploy drones for delivery of sandwiches, salads and more from select locations, beginning in 2025.
Thanx Pounces as Loyalty, Customer Engagement Awareness Peaks
Thanx sees the next wave of loyalty and customer engagement as industry awareness grows.
Olo’s Brings Catering, Dynamic Pricing to its Restaurant Base
Olo’s new Catering+ service is designed to streamline bulk orders for enterprise-grade restaurants.
Grubhub Celebrates Member Appreciation Month with Exclusive Deals
The 5-week long promotion, dubbed Gold Days of Grubhub+, gives diners discounts and free items from various chains and stores.
Chick-fil-A Settles $4.4M Lawsuit as Customers Demand Delivery Price Transparency
Chick-fil-A settles lawsuit accusing the chain of inflating delivery prices while “misleadingly advertising free or low-cost delivery.”
Domino’s CTO on Microsoft AI Partnership, Future of Autonomous Delivery
The global pizza giant’s Chief Technology Officer, Kelly Garcia, discusses how generative AI will simplify employee tasks via their AI assistant, while also touching on outlook for autonomous delivery growth.
Deadline Approaches for Grubhub + Chicago Hatchery Pitch Competition for F&B Entrepreneurs
The competition gives Chicago-based F&B businesses an opportunity to win a year of rent-free access to a private Grubhub Kitchen at the Hatchery.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Jokr Lands $170M to Scale Instant Delivery Platform
Jokr, a New York-based instant-delivery platform, announced a $170 million Series A to scale the company that began operations just three months ago.
Research
Cowen: Geographic Expansion Over as Delivery Becomes a Commodity
In the seventh installment of analyst firm Cowen’s “Delivery Expert Series” that asks influential members of the delivery landscape about the future of the category, its panelists agreed the era of rapid expansion of delivery footprints is over, as third-party...
The Deliverers
DoorDash Study Reveals Shifts in How Consumers Shop Online
DoorDash surveyed over 1,200 customers gaining insight into how the on-demand era influences purchase behavior
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Loop Aims to be Co-pilot for Profitable Delivery Strategies
San Francisco-based startup offers an array of products for restaurants to automate backend operations and deploy profitable delivery strategies.