The Latest News
Third-Party Delivery Providers Win Consumer Data Decision In Court
They did not want to share personalized customer info with operators.
DoorDash Tops Intouch Insight Report on Delivery Performance
Intouch Insight has released survey results on third-party delivery providers. Uber Eats has some work to do.
Olive Garden Delves into Plans for Uber Eats Rollout
After a long holdout against third-party delivery apps, Olive Garden signed a deal with Uber Eats last week. We take a deeper dive into the pasta hub’s new strategy.
Fooda Gets Bigger and Smaller With Foodsby Acquisition
Fooda builds out its workplace-food capabilities and expands to 50 cities.
Deliverect Buys Social Ordering Company, ChatFood
Deliverect acquired ChatFoot, a social media ordering platform with pay-at-the-table and loyalty solutions.
Paytronix Launches in Square App Marketplace
Paytronix announced a new integration with Square allowing to incorporate Paytronix Online Ordering and Loyalty.
Bringing Virtual Brands into a Tangible World
Speaking with two very different restaurant operators on what they’ve learned since bringing multiple virtual brands into existing restaurants.
How to Execute Dynamic Pricing is Food On Demand Hot Topic
Dynamic pricing is the rage among restaurants, but it’s difficult to pull off especially as inflation may be starting to ease.
Experts Debate ‘Future Battlegrounds’ Between Operators and Third Parties
A provocatively named panel dug into the relationship between restaurants and third-party delivery providers at this year’s Food On Demand Conference.
Third-Party Leaders Dive into the Latest Delivery Developments
Representatives from Grubhub and UberEats say delivery is going strong. So strong, in fact, that both companies are exploring ways to bolster their position in the industry.
Marketing Leaders Suggest Optimizing Brand Voice for Omni-Channel Guests
Speaking in one voice across all of a brand’s channels of customer communication is becoming more integral to marketing strategies. The point was one of several made during a panel at the 2023 Food on Demand Conference that featured marketing leaders from Shake Shack, Smoothie King, Capriotti’s and Wing Zone.
Charlie Morrison Talks Curiosity, Leap to Salad and Go in Food On Demand Conference Keynote
Former Wingstop CEO Charlie Morrison is now leading upstart chain Salad and Go, where he’s focused on growth with a healthy culture in mind.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Grubhub Announces Full Year 2020 Earnings
Grubhub announced fourth quarter and full-year earnings in potentially its last year as a private company. Earnings from the Chicago-based company were somewhat mixed, but Grubhub’s overall revenue was up significantly.
Research
Study Looks at Enticing Delivery Users Back into the Restaurant
In the fourth installment of its food delivery survey, Wells Fargo surveyors asked 575 delivery customers what would drive them back into a restaurant for an in-store visit. The somewhat hilarious answer? Lower menu prices and free menu items. Yes, that ought to do...
The Deliverers
DoorDash Appoints Chef Michael Solomonov as Chief Restaurant Advisor
Following year-long stints from chefs Stephanie Izard and Pinky Cole, DoorDash has appointed Chef Michael Solomonov as its third Chief Restaurant Advisor.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Bringing Virtual Brands into a Tangible World
Speaking with two very different restaurant operators on what they’ve learned since bringing multiple virtual brands into existing restaurants.