Brick Meets Click projects online grocery to grow nearly 12 percent through 2027, driven by an expected uptick in pickup services.
7-Eleven launches autonomous robot delivery via Serve Robotics, delivering items to customers in Los Angeles.
Debuting a new logo and look, Paytronix, signals to the industry that loyalty has changed and that brands need to think differently on how to keep guests engaged.
Roku has teamed up with DoorDash for on-screen meal delivery, including free DashPass trials for Roku account holders.
The fast-casual chain has partnered with Kea, to triage incoming phone calls, upsell, take orders and confirm payments.
The system informs both the customer and restaurant employees of the mistake, so they can manage accordingly.
Survey finds that more businesses are using technology to streamline operations with less staff amid macroeconomic challenges.
While growing Bartaco, CEO Scott Lawton is focused on avoiding traps that have degraded the previous class of once-buzzy restaurants.
Chowly, a Chicago-based delivery integration provider, announced its acquisition of Koala, a guest experience platform that allows established and emerging restaurant brands to elevate their digital ordering experience across web, app and kiosks. The combined business will represent over 16,000 restaurant locations on the platform, integrating over 350,000 orders per day across the U.S. “We’re thrilled to welcome Koala to the Chowly team,” said Chowly co-founder and CEO Sterling Douglass. “Merging these two businesses together represents a major leap forward in the mission of both organizations as we help restaurants […]
Vromo announced a new delivery partnership with Uber Direct that’s intended to provide white-label logistics solutions around the world. The venture will offer restaurants across the United States access to improved coverage and service levels at what the delivery management provider calls “the most competitive price available.” This partnership, in turn, will help supply meet demand as the restaurant sector experiences a shift in appetite for delivery services during times of global inflation. The goal is helping restaurants operate an efficient delivery model at scale, while providing excellent customer experiences […]
