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Minnow Partners with Hatco as Exclusive Manufacturer

By Emili Raeder | July 15, 2021

Minnow Technologies inked a new manufacturing partnership in preparation for significant growth in the foodservice realm, but also in office, institutional and residential buildings.

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DoorDash Claims Customers Prefer to Order Direct Over Third-Party

By Emili Raeder | July 15, 2021

Consumers would rather order delivery directly from a restaurant as opposed to a third-party provider. In its recent trend report, polling 1,525 respondents, DoorDash found 43 percent of its customers prefer to order delivery through a restaurant’s website or app, whereas 27 percent prefer to order delivery through a third-party delivery platform, and 16 percent prefer to go to a restaurant in person and wait for pickup. The foodservice industry has been significantly upended in the last year and food delivery companies saw unprecedented growth. DoorDash’s revenue nearly tripled in […]

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Grubhub Rolls Out On-Time Guarantee

By Tom Kaiser | July 15, 2021

Grubhub is promising its customers their orders will arrive on time and that its prices will be the lowest relative to its competitors through the Grubhub Guarantee.

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Snackpass Nabs $70 Million for Highly Social Digital Ordering

By Nicholas Upton | July 14, 2021

Super-social digital ordering platform Snackpass raises big money for growth.

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C3 Announces Reef Partnership, $80 Million Fundraise

By Nicholas Upton | July 14, 2021

C3 announced it would soon be in 500 Reef ghost kitchens through a deal that brings another $80 million to the fast-growing foodservice technology and branding firm. The company, founded by hospitality giant Sam Nazarian who is also the chairman and CEO of SBE Entertainment, brings together technology, underutilized retail and hotel kitchens and “world class culinary talent.” It has deep connections to mall real estate developer Simon Property Group and Accor, a global hospitality manager and developer. The Series B round led by Brookfield Asset Management and Reef Technologies, […]

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Amazon Expands Delivery Robot Program in Helsinki

By Nicholas Upton | July 8, 2021

Amazon is expanding its work on Amazon Scout, the company’s land-based delivery robot. The delivery giant is hiring a team of engineers and developing new software to help simulate real-world conditions its robots will face out on the streets. With these developments, it seems like the delivery bot Amazon first began testing in 2019 is now showing some real promise. According to Amazon, its new team will consist of more than 24 engineers based in Helsinki. Their chief goal will be to “develop 3D software to simulate the complexity of […]

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ShiftPixy Building Ghost Kitchen Incubator, VR Concepts

By Tom Kaiser | July 8, 2021

ShiftPixy is launching a ghost kitchen incubator to test its own in-house virtual restaurants, as well as housing outside virtual concepts.

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Grubhub Partners with Russia’s Yandex on Delivery Robots

By Tom Kaiser | July 8, 2021

Grubhub signed a multi-year partnership with Yandex Self-Driving Group, a division of the Russian multinational tech group, to enable faster, more cost-effective deliveries via delivery robots on U.S. college campuses.

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The Frenzy for Brooklyn Dumpling Shop’s Automat Model

By Nicholas Upton | July 7, 2021

The first automat opened in 1895 in Berlin. Dubbed the Quisisana, it was the first method of getting food and beverages sans human interaction—insert coin, get a coffee or a sandwich in return. It was mind boggling, selling more than 35,000 items its first day in business and spreading around the world in years to come. Brooklyn Dumpling Shop founder Stratis Morfogen looks to stir up a similar frenzy with his new-age automat. The first opening weekend, there was a line around the corner from the first location in the […]

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Self-Delivery Insurance Demystified, Somewhat

By Nicholas Upton | July 1, 2021

How much can you expect to pay to insure a delivery fleet? Well, that depends on many, many factors, but there are ways to de-risk the insurance and lower the cost for restaurants. As we explored last week with Dragontail’s Ido Levanon, technology has brought self-delivery in reach for much of the restaurant industry. Small independents, large regional chains and national players willing to take on extra work and invest in the systems can retain brand control and save on delivery fees. How much they can save, however, depends a […]

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