latest posts

DoorDash, Roku Bring On-Screen Meal Delivery to Streamers

By Tom Kaiser | February 8, 2023

Roku has teamed up with DoorDash for on-screen meal delivery, including free DashPass trials for Roku account holders.

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Newk’s Eatery Launches AI Phone Ordering

By Bernadette Heier | February 8, 2023

The fast-casual chain has partnered with Kea, to triage incoming phone calls, upsell, take orders and confirm payments.

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Flybuy Now Detects When Customers Arrive at Wrong Location

By Bernadette Heier | February 7, 2023

The system informs both the customer and restaurant employees of the mistake, so they can manage accordingly.

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Restaurants Adopt Automation to Navigate Industry Challenges, Survey Says

By Bernadette Heier | February 2, 2023

Survey finds that more businesses are using technology to streamline operations with less staff amid macroeconomic challenges.

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Bartaco’s Data-Driven Differentiation

By Tom Kaiser | February 2, 2023

While growing Bartaco, CEO Scott Lawton is focused on avoiding traps that have degraded the previous class of once-buzzy restaurants.

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Chowly Buys Guest Experience Platform Koala

By Tom Kaiser | February 1, 2023

Chowly, a Chicago-based delivery integration provider, announced its acquisition of Koala, a guest experience platform that allows established and emerging restaurant brands to elevate their digital ordering experience across web, app and kiosks. The combined business will represent over 16,000 restaurant locations on the platform, integrating over 350,000 orders per day across the U.S. “We’re thrilled to welcome Koala to the Chowly team,” said Chowly co-founder and CEO Sterling Douglass. “Merging these two businesses together represents a major leap forward in the mission of both organizations as we help restaurants […]

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Vromo Partners with Uber on White-Label Delivery

By Tom Kaiser | February 1, 2023

Vromo announced a new delivery partnership with Uber Direct that’s intended to provide white-label logistics solutions around the world. The venture will offer restaurants across the United States access to improved coverage and service levels at what the delivery management provider calls “the most competitive price available.” This partnership, in turn, will help supply meet demand as the restaurant sector experiences a shift in appetite for delivery services during times of global inflation. The goal is helping restaurants operate an efficient delivery model at scale, while providing excellent customer experiences […]

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Drizly Alcohol Delivery Comes to Gopuff

By Tom Kaiser | February 1, 2023

Drizly, an Uber subsidiary, announced a new partnership with instant delivery provider Gopuff for alcohol on demand.

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BurgerFi, MAVI Launch In-Car Ordering

By Bernadette Heier | February 1, 2023

Customers will have the ability to view menus in real-time, order and pay through the dashboard of connected vehicles.

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Starship Robots on a Roll: Orders up 72 Percent at George Mason University

By Bernadette Heier | January 31, 2023

George Mason University, the first U.S. college campus to offer autonomous food delivery, and Starship Technologies are celebrating four years of service and over 330,000 orders placed.

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