The fast-casual chain has partnered with Kea, to triage incoming phone calls, upsell, take orders and confirm payments.
Read MoreThe system informs both the customer and restaurant employees of the mistake, so they can manage accordingly.
Read MoreChowly, a Chicago-based delivery integration provider, announced its acquisition of Koala, a guest experience platform that allows established and emerging restaurant brands to elevate their digital ordering experience across web, app and kiosks. The combined business will represent over 16,000 restaurant locations on the platform, integrating over 350,000 orders per day across the U.S. “We’re thrilled to welcome Koala to the Chowly team,” said Chowly co-founder and CEO Sterling Douglass. “Merging these two businesses together represents a major leap forward in the mission of both organizations as we help restaurants […]
Read MoreVromo announced a new delivery partnership with Uber Direct that’s intended to provide white-label logistics solutions around the world. The venture will offer restaurants across the United States access to improved coverage and service levels at what the delivery management provider calls “the most competitive price available.” This partnership, in turn, will help supply meet demand as the restaurant sector experiences a shift in appetite for delivery services during times of global inflation. The goal is helping restaurants operate an efficient delivery model at scale, while providing excellent customer experiences […]
Read MoreCustomers will have the ability to view menus in real-time, order and pay through the dashboard of connected vehicles.
Read MoreGeorge Mason University, the first U.S. college campus to offer autonomous food delivery, and Starship Technologies are celebrating four years of service and over 330,000 orders placed.
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