by Nicholas Upton | Jul 14, 2022 | News, Research
In a new collection of guest sentiment data from the feedback platform Tattle, the customer is not all that happy and off-premises experiences especially could have been better. Overall, sentiment since January 2021 has declined across the board. Dine-in, takeout and...
by Tom Kaiser | Jul 14, 2022 | News, Top Stories
One of the next frontiers in restaurant evolution is adopting modern payment technology to prevent customers needlessly waiting for servers or the bill, reduce staffing levels and minimize credit card fees generated by multiple transactions during a single guest...
by Tom Kaiser | Jul 14, 2022 | Briefs, Finance, News
C3 announced a new strategic investment that will “evolve” its global presence and solidify its offerings across the United States and United Arab Emirates. This will bring C3’s virtual restaurant brands and brick-and-mortar locations to the fast-growing UAE market,...
by Nicholas Upton | Jul 13, 2022 | News
Taiwan-based ghost kitchen operator and virtual brand creator JustKitchen will enter India under a new agreement to bring its virtual brands to the unique market. The company will partner with Kitchens Centre, a ghost kitchen operator that bills itself as a KaaS...
by Nicholas Upton | Jul 13, 2022 | Automation, News
Two savvy automation startups are forging ahead on the promise of fully automated pizza deliveries. Serve, the robotic delivery company that was spun off from Postmates, and robotic artisanal pizza purveyor Piestro announced a new partnership. Under the agreement,...
by Tom Kaiser | Jul 8, 2022 | Briefs, Finance, News
Ghost Financial, a financing provider for ghost kitchens and other restaurant ventures, announced it will be the exclusive financial partner for Cruising Kitchens, a mobile ghost kitchen builder and food truck fabricator based in Texas. After completing a $2.5...
by Nicholas Upton | Jul 7, 2022 | Best Practices, News
Scores of restaurants and grocery offer up unused food for charity, but the last mile between those food retailers people who need it has historically been a wide gap. Even in areas like California or New York which have donation mandates for edible surplus food...
by Nicholas Upton | Jul 7, 2022 | Automation, News
Before drones are flying around our burritos, prescriptions and maybe giving us a quote on roof repair, we’re going to need some infrastructure to enable this transformation. Even though the Federal Aviation Administration is going to take some time to allow drone...
by Tom Kaiser | Jul 7, 2022 | Finance, News, Third-Party Delivery
According to new consumer spending data from Bloomberg Second Measure, Gopuff is seeing strong U.S. sales growth that the research firm said corresponds with an expanding customer base and increased spending per customer. Going back to the company’s founding in...
by Nicholas Upton | Jul 7, 2022 | Finance, News
Germany-based Delivery Hero and Spanish majority-owned subsidiary Glovo are under investigation for potential anti-competitive practices by European Union regulators. The European Commission announced that both companies were the target of “unannounced inspections”...