ChowNow Prepares Revamped Marketplace
ChowNow is launching a “diner impact score”, which shows users how much money they’ve saved restaurants by ordering on the platform. The company’s CEO and founder Chris Webb said the score is an opening salvo in the company’s effort to launch a digital marketplace for...
Home Chef Startup WoodSpoon Launches Catering Business
WoodSpoon, the New York City-based company that connects home chefs with hungry diners, is launching a new catering service. The company is framing the new service as a way for companies to lure work from home employees back to the office with home-cooked meals. “It...
Serve Robotics Raises $13M After Uber Spinoff
Serve Robotics just raised $13 million in a seed extension round to grow its sidewalk delivery bot operations in new markets and with new partners. The company was built inside Postmates under the company’s Postmates X division that explored cutting-edge...
HungerRush CEO: Unplug your Phone, Embrace AI
When HungerRush acquired OrderAI last December, it was a novel way to execute all the no-contact orders out there, but now HungerRush CEO Perry Turbes wants to go a few steps further. “This is a little futuristic, but it’s the way I talk about it...
Uber One Membership Designed for ‘Whatever the New Normal is’
In a new membership push, Uber has unveiled the all-service membership program Uber One. The new program, launched in mid-November and bundles perks for food delivery, rides, grocery delivery and all manner of Uber services. Julie Kim, director of membership marketing...
Union Funding Proves Shows More Appetite for Omnichannel
In yet another demonstration of the desire for better ordering options, Union has raised $22 million in a Series B round. The company, which bills itself as “the first hospitality engagement platform that leverages industrial-grade data intelligence to deliver...
Report: Instacart to Test Rapid Grocery Delivery
Instacart is planning to trial 15-minute grocery delivery as soon as February 2022, according to reporting around a purported leak by The Information. The grocery delivery heavyweight offers two-hour delivery and debuted 30-minute delivery in select markets earlier...
DoorDash Launches 15-Minute Convenience Delivery Via Company Employees
DoorDash announced another acceleration of its speedy convenience delivery platform. The company said it would start making 15-minute DashMart deliveries with a new fleet of DoorDash-employed couriers. Launching first in the Manhattan neighborhood of Chelsea, the...
Square Survey Explores 2022 for the Restaurant Industry
Square’s 2022 Future of Restaurants report offers a glimpse into just how acute the restaurant labor shortage is. The big number: 21 percent of restaurant positions are unfilled, according to the report, while 73 percent of restaurants reported experiencing a labor...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.