Jim Rand | Operating Partner Off-Premises Sales, Act III Holdings
Jim Rand Operating Partner Off-Premises Sales, Act III Holdings Jim is a restaurant operations veteran, with specialized expertise in the area of off-premises sales and execution and has a proven track record of delivering top and bottom-line growth. His experience...
Hope Neiman | CMO, Tillster
Hope Neiman CMO, Tillster As the chief marketing officer of Tillster, Hope Neiman has helped to revolutionize the digital ordering industry through extraordinary leadership and innovation. She has executed several integrated marketing campaigns and strategic...
Marty Hahnfeld, Chief Customer Officer, Olo
Marty Hahnfeld Chief Customer Officer, Olo Marty is the chief customer officer of Olo, responsible for sales, marketing, support, and customer success. Since joining in 2013, Olo has grown over 50x, adding over 75,000 restaurants onto its platform and is widely...
DoorDash, Grubhub and UberEats Challenge NYC Over Delivery Fee Caps
New York City’s decision to make permanent a 20-percent fee cap on meal delivery is “nothing more than unconstitutional, harmful, and unnecessary government overreach,” says a complaint filed jointly in federal court by DoorDash, UberEats and Grubhub. The complaint...
Coaster Cycles Sees E-Trike Delivery Revolution
If cars are too big for most third-party delivery orders and two-wheeled e-bikes are too small for large ones, presumably there’s a need for a specialized delivery vehicle that’s just right—big enough to haul sizable grocery orders, but small enough to zip through big...
Reef and APCOA Building 1,500 Urban Mobility Hubs in UK, Ireland
Reef has signed a deal with one of Europe’s largest parking operators to turn as many as 1,500 existing parking facilities into distribution and logistics hubs for greener, more efficient last-mile delivery. Announced in early September, Reef’s partnership with APCOA...
Tattle, Thanx Collaborate on Guest Feedback Integration
Two of the biggest names in the customer experience and retention categories—Tattle and Thanx—have teamed up through a new partnership that will make it easier for restaurants to issue rewards, recover guests and communicate with customers based on their individual...
Dream Dinners Expands Home Delivery to 48 States
Dream Dinners, which claims to have created the meal prep concept nearly 20 years ago, has expanded its meal kit home delivery program as it also gets a new franchising program off the ground. The company, based in the state of Washington, just expanded its home...
Erle Dardick | Senior Partner, Off-Premises Growth Academy
Erle Dardick Senior Partner, Off-Premises Growth Academy Erle Dardick is an entrepreneur, author, restaurant veteran, and off-premises thought leader for the global foodservice industry. Erle’s mission is to help restaurant and foodservice operators create successful...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.