C3 Becomes Chowly’s Exclusive Virtual Restaurant Partner
C3, a food and beverage platform bringing food halls and ghost kitchens to high-profile real estate, announced a new partnership with Chowly to become its exclusive virtual restaurant partner bringing its portfolio of 40 digital brands to the point-of-sale integration...
Just Eat Takeaway Completes Grubhub Acquisition, Adam DeWitt is New CEO
It’s been a slow roll toward the finish line, but Amsterdam-based Just Eat Takeaway.com completed its acquisition of Grubhub in an all-stock transaction that represents JET’s entry into the U.S. food delivery market. Grubhub President and CFO Adam DeWitt was named...
Refraction AI Bots Roll into Austin
Pizza fans in in Austin can now get their pies delivered by Refraction AI’s bike-lane robots. A fleet 10 REV-1 bots are making deliveries for Austin institution Southside Flying Pizza. Customers in three Austin neighborhoods can place orders with the restaurant...
Novel Ghost Operator JustKitchen Set to Land in U.S.
JustKitchen is riding a wave of investment and success in Asian markets into the frothy waters of U.S. ghost kitchen industry. The company just raised $24 million for several international expansion projects that also include Singapore and the Philippines. The key...
Beyond Reservations, Wisely Focuses on Lifetime Loyalty
Check sizes and traffic counts used to be the metrics du jour, but restaurants are shifting their attention to customer lifetime value that is unlocked by collecting and utilizing customer data that can guide everything from future menu decisions to where a brand...
Skipping the Mortar Model, Star Naidu Opens Khana Americana Ghost Kitchen
At first glance, it might appear Star Naidu is launching her Khana Americana restaurant backwards. The first-time restaurateur skipped the brick-and-mortar model and started her Indian-American concept as a ghost kitchen, opening it in Atlanta’s upper Westside....
Acquiring Dragontail, Yum Brands Nabs Order Management, Delivery Tech
Yum Brands, the parent company of KFC, Pizza Hut, Taco Bell and WingStreet, is acquiring Dragontail Systems, a provider of high-tech kitchen equipment to help restaurants manage kitchen flow, control food quality, and seamlessly control the delivery process. The...
Rich Products Partners with Nextbite on VR Pilot
Rich Products Corporation, a privately held multinational food products brand based in Buffalo, New York, partnered with Nextbite to launch a trio of virtual restaurant brands and is using its headquarters as a ghost kitchen facility to house them. With some crossover...
Grubhub Responds to Multiple Merger Lawsuits
A year after entering a merger plan with Just Eat Takewaway.com, Grubhub is defending itself against a handful of shareholder lawsuits. In all, 14 lawsuits have hit the courts alleging various issues in the merger agreement. One suit alleges the company violated key...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.