by Nicholas Upton | Dec 16, 2020 | News, Third-Party Delivery
The new partnership between Jimmy John’s and DoorDash demonstrates that even with a “freaky fast” in-house delivery fleet that’s not going anywhere, there is immense power in the platform marketplace. Jimmy John’s and DoorDash announced the two...
by Tom Kaiser | Dec 16, 2020 | News, Third-Party Delivery
Chicago-based Lettuce Entertain You Enterprises, parent company of Maggiano’s Little Italy and Shaw’s Crab House, among others, has launched a new virtual restaurant in partnership with Barilla, the world’s largest pasta producer. Available exclusively on Grubhub,...
by Tom Kaiser | Dec 16, 2020 | News, Third-Party Delivery
Before publishing his second long-form article on the future of restaurants and delivery, Thanx CEO Zach Goldstein had become one of the most visible thought leaders in the space. One year after his “The Four Horsemen of the Delivery Apocalypse” lit up industry...
by Tom Kaiser | Dec 16, 2020 | Best Practices, COVID-19, News, Top Stories
Reinventing a multi-unit restaurant chain before the pandemic struck is like pulling the osso bucco out of the oven just as your dinner party guests announce they’re vegetarians. Such was the situation for countless brands this past spring, including The Greene...
by Tom Kaiser | Dec 10, 2020 | Best Practices, News
While it might seem a bit counterproductive for restaurant operators to ask for even more guest feedback, given all the vitriol on Google and TripAdvisor listings, hearing whether guests are happy with their meals is even more important and elusive now that so many...
by Tom Kaiser | Dec 10, 2020 | News, Third-Party Delivery
DoorDash announced the winners of the winterization grants provided through its Main Street Strong effort. These grants are the first to be provided through the winterization program, which allocated $5,000 grants to 360 restaurants in Chicago, Denver, New York City,...
by Tom Kaiser | Dec 10, 2020 | News
Subway has teamed up with ezCater to launch a new online catering platform that will allow guests, particularly businesses, to make large orders for any occasion through participating Subway locations in the United States. This partnership is a big deal for ezCater,...
by Tom Kaiser | Dec 10, 2020 | News, Third-Party Delivery
As restaurants face uncertain and challenging times this winter, Grubhub has introduced a new package of marketing commission-free solutions to make it easier for restaurants to do online ordering through their own digital channels or on-premises properties. In a...
by Nicholas Upton | Dec 9, 2020 | News, Third-Party Delivery, Top Stories
The folks behind Aloha Poke, a Hawaiian-themed poke restaurant based in Chicago, see ghost kitchens as a way to seed new markets. CEO Chris Birkinshaw said it’s a natural fit for the restaurant, which has a relatively simple model and does a lot of off-premises...
by Nicholas Upton | Dec 9, 2020 | Finance, News
In the wake of the ever-growing DoorDash IPO, it’s worth taking a look at the big investors who are cashing in on the delivery space. According to finance tracking platform Crunchbase, there’s no singular winner in the space. The closest thing to a big...