Kitchen United Opens Second Ghost Kitchen in Chicago
Kitchen United has signed its second lease agreement in Chicago, as the company continues to execute its ghost kitchen expansion plans. The fifth and newest Kitchen United MIX location will be at 222 N. Wells Street, a few blocks south of the landmark Merchandise...
Agility Key in Order-to-Kitchen Infrastructure
The software industry built around plugging digital orders and third-party deliveries into a restaurant’s point of sale (POS) could seem a little tenuous. As connections become more open with better access points (APIs) and the industry consolidates...
Kitchen United CEO Expounds on Growth, Teases Transformative Partnerships
After announcing plans to grow Kitchen United’s ghost kitchen portfolio from four to 20 locations by the end of 2021, CEO Michael Montagano teased upcoming partnerships that “will absolutely transform the company—I promise you that.” During an exclusive interview with...
Grubhub Hires Chief Corporate Affairs Officer
Grubhub has hired Devry Boughner Vorwerk, a global food and sustainability executive, to fill its newly created role of chief corporate affairs officer. Vorwerk will oversee brand, communications, government relations, public policy and sustainability for the...
DoorDash Project DASH delivers 6.5 Million Meals in 2020
The charitable delivery arm of DoorDash announced it had delivered an estimated 6.5 million meals in 2020. Known as Project DASH, the program gets meals to places like food pantries and prepared meals to vulnerable people. It also delivers school supplies, home...
Olo Builds for Remaining Enterprise Market
Olo, the massive online ordering and integration company is still growing, but it’s tackling all manner of little issues as it does. Chief Customer Officer Marty Hahnfeld said, addressing the elephant in the industry, COVID-19 was an incredible time to be a...
Burger King Delivery Now on Google
Burger King is the latest major brand to plug into Google’s Order Delivery button. Google has long been working to integrate online restaurant orders directly into its platform. The addition of one of the largest QSR brands and 5,000 of its U.S. locations is...
DoorDash’s Restaurant Advisory Council Gives Honest Feedback
DoorDash, the largest U.S.-based delivery platform, publicly announced the launch of its Restaurant Advisory Council, which is an ongoing program to gather feedback from restaurant operators on platform functionality, policy matters, future products and even the...
InHouseDelivery Helps Restaurants Self Deliver, Handle Peak Times
The concept of avoiding high delivery fees with in-house drivers is appealing on paper, but many restaurants hesitate about the labor, insurance and other liabilities of employing their own delivery drivers. With a background in helping large firms share employees,...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.