Minnow Bringing Insulated Delivery Pods to Restaurants, Offices, Apartments
It doesn’t take many contactless meal deliveries to realize that a paper bag left on your driveway, front stoop or your building’s front desk isn’t exactly the pinnacle of technology or food safety. Looking to provide a safer, more secure experience and better food...
SeeLevel HX Unveils Its Third, 3rd-Party Delivery Satisfaction Survey
Because everything in the restaurant universe seems like a roll of the dice these days, SeeLevel HX’s title for its FODC presentation on its latest survey, “Are you gambling on your customers?”, seems apropos. Vice President of Operations and Partner Donna Goodwin...
Digital Kitchen Is Chipotle’s ‘Superpower’
Chipotle “just blew by a billion in digital sales,” noted Food On Demand News Editor Nick Upton. And so began his conversation with Nicole West, Chipotle’s VP of digital strategy and product management, who’s been with the brand for 14 years and helped form its...
Panera, Aramark Discuss Harnessing Customer Data
In a conversation on day two of the Food On Demand Conference, executives from Panera Bread, Aramark, Foodservice Results and IFBTA discussed properly utilizing customer data, marketing and how to prepare for the future of the foodservice industry. For Chris...
Curbside Provider, Swipeby, Crowdsources its Next Investment
Swipeby, a platform turning restaurants into virtual drive-thrus with curbside pickup, has launched a crowd investing campaign with Republic that has raised more than $150,000 from hundreds of investors in less than six days. The open-source round will be open through...
DoorDash Gets into Grocery
Shortly after announcing its move into the convenience-store space, DoorDash, the largest third-party delivery service in the U.S., announced its first move into grocery through partnerships with grocers across the country. Customers in the Bay Area, Los Angeles,...
Tracking the Shifting Expectations for Food Delivery
Researchers from the University College London found the average time it takes for a new habit to stick is 66 days, though individual times varied. If you extrapolate this statistic to the behavior consumers were forced to develop as a result of the pandemic, experts...
Independents Desperate to Fit into the New Normal
Independent restaurant operators are navigating some of the most brutal effects of the COVID-19 pandemic. Even multi-unit operators in great markets have seen radical changes in the last several months, as they described in a Food On Demand Conference panel discussion...
Uber’s Rough Quarter Buoyed by Delivery
Ridesharing and food-delivery giant Uber had a rough quarter as ridesharing was essentially hollowed out, but food delivery served as a bright spot in the company’s second-quarter results. Uber depends on travel and commuting, and looking around the COVID-era world,...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.