by Beth Ewen | Aug 11, 2020 | News
What is it like to run a restaurant reservations platform during a pandemic, Food on Demand Editor Tom Kaiser asked the founder of Tock to kick off today’s virtual FOD conference. “It took work that was interesting, and made it important,” replied...
by Beth Ewen | Aug 10, 2020 | News, Top Stories
Bastian Lehmann, CEO and co-founder of Postmates, was man of the hour as his keynote address kicked off the third annual Food on Demand Conference today, for the first time in all-virtual format. That’s because Uber is set to buy Postmates, which is a distant...
by Tom Kaiser | Aug 5, 2020 | Third-Party Delivery
Philadelphia is the latest major U.S. city capping fees and placing new restrictions on third-party delivery services. Signed by Mayor Jim Kenney and effective immediately, the new bill limits delivery fees, mandates that fees must be transparent to customers and that...
by Tom Kaiser | Aug 5, 2020 | News
In a brief report looking at the top 50 metro areas in the U.S., Square, a payment processing tool for online ordering, highlights which cities have seen the biggest percent increase in new sellers moving online in response to the pandemic. The list is headlined by...
by Nicholas Upton | Aug 5, 2020 | Finance, News
Amazon’s major investment in the U.K. delivery firm Deliveroo has been approved by regulators. As CNBC reported, it was an unusually contentious look at the deal by country regulators that underscored the caution they were taking around this massive shift in the...
by Nicholas Upton | Aug 5, 2020 | Finance, News, Top Stories
Grubhub (NYSE: GRUB) reported strong second-quarter results and gave a few updates on the Just Eat Takeaway.com (JET) transaction. The company released the results without an earnings call as the company has chosen not to hold calls until the close of the JET...
by Tom Kaiser | Jul 30, 2020 | Third-Party Delivery, Top Stories
Now that meal delivery has expanded far beyond the urban markets that fueled the industry’s growth the last decade, some delivery providers are differentiating themselves with a more selective roster of restaurants. First came Slice, which focuses exclusively on pizza...
by Tom Kaiser | Jul 30, 2020 | News
New York-based ghost kitchen operator, Zuul Kitchens, has secured $9 million in fresh funding to expand its ghost-kitchen operation throughout New York City. Zuul opened its first multi-tenant kitchen facility in 2019 and temporarily closed it at the start of the...
by Nicholas Upton | Jul 30, 2020 | Finance, News
As two off-premises giants have already demonstrated, whether it’s internal or third-party, delivery is the place to be during the volatile COVID-19 pandemic. The two companies showed some exceptional results in their respective second-quarter earnings. Domino’s...
by Tom Kaiser | Jul 30, 2020 | News, Third-Party Delivery
FreshDirect, an online grocery delivery provider based in New York City, is expanding southward along the Acela corridor into the Washington, D.C. metro area through a partnership with micro-fulfillment brand Fabric. Launching in late 2020, this will enable two-hour,...