DoorDash, Grubhub and UberEats Challenge NYC Over Delivery Fee Caps
New York City’s decision to make permanent a 20-percent fee cap on meal delivery is “nothing more than unconstitutional, harmful, and unnecessary government overreach,” says a complaint filed jointly in federal court by DoorDash, UberEats and Grubhub. The complaint...
Coaster Cycles Sees E-Trike Delivery Revolution
If cars are too big for most third-party delivery orders and two-wheeled e-bikes are too small for large ones, presumably there’s a need for a specialized delivery vehicle that’s just right—big enough to haul sizable grocery orders, but small enough to zip through big...
Reef and APCOA Building 1,500 Urban Mobility Hubs in UK, Ireland
Reef has signed a deal with one of Europe’s largest parking operators to turn as many as 1,500 existing parking facilities into distribution and logistics hubs for greener, more efficient last-mile delivery. Announced in early September, Reef’s partnership with APCOA...
Tattle, Thanx Collaborate on Guest Feedback Integration
Two of the biggest names in the customer experience and retention categories—Tattle and Thanx—have teamed up through a new partnership that will make it easier for restaurants to issue rewards, recover guests and communicate with customers based on their individual...
Dream Dinners Expands Home Delivery to 48 States
Dream Dinners, which claims to have created the meal prep concept nearly 20 years ago, has expanded its meal kit home delivery program as it also gets a new franchising program off the ground. The company, based in the state of Washington, just expanded its home...
Erle Dardick | Senior Partner, Off-Premises Growth Academy
Erle Dardick Senior Partner, Off-Premises Growth Academy Erle Dardick is an entrepreneur, author, restaurant veteran, and off-premises thought leader for the global foodservice industry. Erle’s mission is to help restaurant and foodservice operators create successful...
Tom Krouse | CEO, Donatos
Tom Krouse CEO, Donatos Tom Krouse has been part of the Donatos Family since 2000, serving in various leadership roles. In October 2010, Krouse was named president and CEO, to become only the fourth CEO in the company’s 55-year history. In this role, he oversees the...
Bakery by Perkins is a Shrewd Virtual Restaurant Play
Perkins has created a virtual restaurant brand for the bakery side of its business that is driving incremental volumes and increasing pastry and pie sales anywhere from 10 to 20 percent in its brick-and-mortar restaurants. It’s a clever move that essentially builds a...
Waitr Closes Three Payment Processing Acquisitions
Waitr, the Louisiana-based food ordering and restaurant delivery platform, has completed the asset acquisitions of three payment processing companies that CEO Carl Grimstad said are critical to the company’s future growth strategy. Announced just before the Labor Day...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.