Toast POS Offers Flat-Fee Delivery Service
Toast, a provider of hardware and software for point-of-sale transactions, has rolled out a new flat-fee delivery platform that allows restaurants to set up their own online ordering channels, including curbside takeout, electronic gift cards and contactless delivery....
Uber Partners to Provide Free Meals, Rides to Domestic Violence Survivors
As the pandemic limits mobility and options for survivors of domestic violence across the globe, Uber has partnered with domestic violence organizations and local governments to provide free rides to shelters and delivered meals in 35 cities across 16 countries. “With...
Wingstop Takes Flight in April
Wingstop’s first-quarter results were good, but in the early weeks of the second quarter, the company’s deep commitment to digital operations sent its sales skyward. The company reported a 9.9 percent same-store sales increase through the quarter which ended March 30....
Grubhub Addresses Big Concerns, COVID Effects in Q1 Call
Usually, earnings calls are great information but can have a canned feeling with the droll back-and-forth between management and stock analysts. The latest Grubhub call, however, shed a lot of light not only on company performance during the COVID crisis but also how...
Mooyah Tweaks New Store Design in COVID-19 Response
Mooyah is tweaking its still-new restaurant prototype design to reflect the post-COVID-19 reality of smaller dining rooms and more space for off-premises curbside and delivery orders. That’s one of many quick shifts as the burger franchise executes an ongoing...
Online Grocery Delivery Surged in April
Online grocery sales in the U.S. grew by 37 percent in April, to a total of $5.3 billion, according to research from Brick Meets Click and Symphony Retail AI. The headline figure is a 33 percent increase in the total number of online grocery orders placed in the past...
Pandemic Pushes Cousins to Add Additional Delivery Providers
Cousins Subs moved quickly and aggressively to blunt the impact of statewide lockdowns on the sandwich brand, including the fast-track addition of three more national delivery providers and leaning into drive-thru operations at the third of its restaurants with...
Report Shows Restaurant Delivery Surging 24 Percent
A new report from research firm Second Measure shows growth for the overall U.S. restaurant delivery scene, with sales at national third-party delivery providers growing a collective 24 percent compared to the same period a year earlier. In addition, statewide locks...
Instacart Hiring 250,000 Additional Shoppers
To cope with the rapid surge of online grocery orders, Instacart is planning to hire an additional 250,000 full-service shoppers over the next two months for grocery delivery and pickup operations in North America. The massive hiring push is part of a number of...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.