Newk’s Sticks to Its Guns While Growing Delivery, Catering
As the VP of off-premise sales at Newk’s Eatery, Courtney Smith and her team are tasked with helping the 127-unit restaurant brand grow delivery and catering sales, while also helping franchisees make sense of a quickly morphing industry. Their work entails...
New Tool Could Help with Delivery Calculus
Incrementality, margins, cannibalization and the true impact of third-party delivery on a restaurant business can become to be tricky math really fast. And that math is essential to move from testing the waters of third-party delivery to learning to swim. So to get a...
DoorDash, Chain Restaurants Setting the Pace in Delivery
DoorDash is adding the most new restaurants to its platform compared to its competitors, driving significant market share gains for the largest U.S.-based delivery provider, according to a new study from KeyBanc Capital Markets. Now with more than 233,000 restaurants...
Olo Signs on Uber for Deeper Delivery Aggregation
Until now, Olo had a bit of an issue; its popular enterprise point of sale integration had a hole in its service. Uber Eats, one of the largest delivery networks in the U.S., was simply not integrated. So while Olo customers could plug most services directly into...
Omnivore, Coca-Cola Launch Digital Foodservice Marketplace
Third-party order integration provider Omnivore and Coca-Cola North America have teamed up on a digital marketplace launching this fall to connect the beverage giant’s customers to what it calls “industry best restaurant technologies with competitive pricing” covering...
Snap Kitchen goes National with Direct Delivery
Snap Kitchen, the meal delivery company that carved a diet-friendly niche, is going national. The Austin-based company will now ship dietitian-created meals for Keto, Paleo, low-carb and other diets nationwide. Prior to the move, customers could only pick up or order...
Wells Fargo Dives into Consumer Delivery Trends
Data is everything for restaurants trying to make sense of third-party delivery, among other off-premises channels. In its latest survey of 515 delivery customers, Wells Fargo Senior Analyst Jon Tower and Associate Analyst William Miller found that promotions are a...
7-Eleven Delivering to Parks, Urban Destinations
As the world’s largest C-store chain adapts as consumer expectations shift, 7-Eleven announced it will now deliver food and other goods to thousands of remote locations, called 7Now Pins, allowing customers to be reached in public places including parks, beaches,...Deliveroo Plans Major U.K. Growth After Funding Round
Just weeks after a $575 million infusion of cash when Amazon and others invested in London-based Deliveroo, a third-party delivery platform with operations across Europe, the company is providing more details about plans for a major expansion in the United Kingdom....
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.