Hoping for Everything On Demand
Outside of the earliest adopters, I don’t think the general public realizes how many things are now available via on-demand delivery. I should know, because my inbox fills with delivery-enabled business pitches every single day. New delivery options like snow plowing,...
Olo CEO Says Delivery’s Incrementality Is Waning
As more restaurants offer delivery and advertising of delivery options continues to increase, Olo CEO Noah Glass said restaurants should expect deteriorating levels of incrementality, meaning that fewer truly new customers will be up for grabs in the coming year. The...
Waitr, Bite Squad to ‘Move Side-by-Side’ After Acquisition
It’s been a big year for Chris Meaux, the founder and CEO of Waitr. The Louisiana-based company focused on restaurant delivery in underserved cities went public, and now has essentially doubled in size with the acquisition of Minnesota-based Bite Squad for $321...Get a Jump on the Future at FODC
The stakes aren’t as high as the days when a national pizza company promised your pizza in 30 minutes or it’s free (not surprisingly there were accidents, some more than just fender-benders), but the need to get up to speed on delivery quickly is sweeping the...
Franchised Delivery Becoming Ubiquitous
Integrating third-party delivery into restaurant operations is an ongoing challenge, but some of the largest franchised restaurants are seeing significant gains in overall delivery volume and average check sizes. According to the latest Restaurant Delivery Update from...
TripAdvisor, DoorDash Partner to Feed Travelers
Heading anywhere during the holidays or beyond? Be forewarned: you may get hungry. In an interesting partnership—one of countless announced with delivery providers in recent weeks—TripAdvisor has partnered with DoorDash in more than 1,800 cities throughout North...
Postmates Doubles Membership Service, Drops Minimum Order Size
Postmates has doubled membership of its Unlimited subscription service, and lowered the minimum order size for its members to $15, down from $20. Unlimited is a monthly subscription service where members receive free delivery from more than 300,000 merchants on the...
Checkmate Completes $3 Million Series A
Checkmate has a fresh $3 million in the bank that will go toward a deeper technology bench but also help expand the company’s big differentiator in its competitive set: taking on the third-party headache. “We want to create a platform that integrates all the online...
Panera Adding Breakfast to In-House Delivery Program
Panera Bread has reportedly passed $2 billion in digital sales this year, double the previous year, as the brand launches a new breakfast delivery program starting with 231 cities and towns across the country. In a press release, Panera said breakfast can now be...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.