American Dining Habits Lean Towards Takeout, Delivery as Convenience Trumps All
Recent data released on how and where Americans eat reflects a shifting landscape that leans towards casual convenience. Since the onset of the pandemic, consumers are sticking to their takeout and delivery trends, according to a survey by U.S. Foods. The study asked...
Standing Among Giants, Chowly Scales Up
Amid a stand of redwoods—the likes of Toast, NCR and Olo—Chowly is more of a Douglas fir, stately if not the tallest one in the forest. Now at 100 employees after buying guest experience provider Koala earlier this year, the order integration platform is branching out...Jim Balis
Jim Balis Managing Director, Strategic Operations GroupCapitalSpring Jim joined CapitalSpring in 2014 where he serves as managing director and heads up the strategic operations group. He has over 40 years of restaurant experience and has served as CEO in more than 15...Eric Easton
Eric Easton Chief Financial OfficerAmpex Brands Eric is chief financial officer for Ampex Brands, a Top 20 Franchisee and owner of approximately 400 franchise locations across YUM! Brands, Long John Silvers, and 7-Eleven. Ampex is also the franchisor for Au Bon Pain...Amy Cheng
Amy Cheng PartnerCheng Cohen Amy concentrates her practice in domestic and international commercial transactions, general corporate, and franchise, licensing and distribution law. She represents franchisors on the structuring and operation of their franchise programs...
Study Finds Grocery Delivery Less Sustainable than In-Store Shopping
In recent years online grocery delivery has become an increasingly popular service for consumers. While the COVID-19 pandemic certainly spurred unprecedented growth in the sector, grocery delivery still remains a staple for many who enjoy the convenience, yet some...
Grubhub Relaunches its Grubhub+ Subscription Plan
With rebrands and relaunches fully in vogue, Grubhub has relaunched its Grubhub+ subscription program that brings new features and additional ways for members to save on deliveries. First launched in early 2020, Grubhub+ gives subscribing members access to unlimited...
New York City Clamps Down on Takeout, Delivery, Single-Use Plastic
In the latest effort to reduce its plastic waste footprint, New York City has placed restrictions on single-use plastic in takeout and delivery services. It’s all part of the “Skip the Stuff” bill that prohibits restaurants and delivery services from automatically...
DoorDash Debuts Self-Serve Integration Onboarding Capabilities
In an effort to reduce the amount of time operators spend managing their restaurant’s tech stack, DoorDash has launched Self-Serve Integration Onboarding. The feature enables restaurant partners to join the DoorDash marketplace in days, rather than what could take...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.