Deliverect Buys Social Ordering Company, ChatFood
Deliverect, a global online order integrator, announced it has acquired ChatFood, a social media ordering platform that includes pay-at-the-table and loyalty solutions. It’s only the latest milestone Belgium-based company that was founded in 2018 and has attracted...
Paytronix Launches in Square App Marketplace
With the goal of enabling restaurants to build better guest relationships, Paytronix announced a new integration with Square that allows merchants using any Square POS to incorporate Paytronix Online Ordering and Loyalty programs directly from the Square App...
NextUp Smart Lockers Aim to Streamline Digital Order Pickups
Apex Order Pickup Solutions has introduced a new series of indoor/outdoor smart lockers designed to simplify on-site pickup of digital orders. NextUp Smart Pickup Lockers provides a secure pickup of ordered items 24/7. Customers can order online, through apps, phones,...
Chowly Debuts Smart Pricing Feature to Boost Profitability
Chicago-based Chowly, a digital ordering platform using POS systems, has launched Smart Pricing, a solution aimed to help small and medium-sized restaurants maximize digital ordering probability. The new feature equips restaurants with the ability to optimize their...
Bringing Virtual Brands into a Tangible World
Two very different virtual operators shared the keys to success they’ve discovered by bringing several virtual, delivery-only brands into their existing restaurant kitchens. As each explained, they are still learning lessons and making adjustments. This session was...
How to Execute Dynamic Pricing is Food On Demand Hot Topic
Dynamic pricing is the rage among restaurants, but it’s difficult to pull off especially as inflation may be starting to ease. “Everybody seems to get into it at the late end of the cycle. When it gets to the late part of the cycle, people make bad...
Experts Debate ‘Future Battlegrounds’ Between Operators and Third Parties
Restaurant operators aren’t necessarily big fans of third-party delivery providers—those fees! that data-hoarding!—and a provocatively named panel dug into the topic at the Food On Demand Conference. “Future Battlegrounds of Data, Delivery and...
Third-Party Leaders Dive into the Latest Delivery Developments
Leaders from the third-party delivery industry shared insight on the state of the business during one-on-one conversations at the 2023 Food On Demand Conference. Grubhub Chief Operating Officer Eric Ferguson and Uber Eats Head of Merchant Operations Yadavan...
Marketing Leaders Suggest Optimizing Brand Voice for Omni-Channel Guests
Websites, apps and social media have given more options for consumers to connect with brands than just stopping in at their local brick-and-mortar restaurant. Customers who do so are referred to as omnichannel guests, and marketing to them was the focus of a panel...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.