Study Shows Rising Delivery Price Premiums
Gordon Haskett Research Advisors studied average menu pricing premiums for 25 popular restaurant brands, which showed the average premium across the sector has increased to approximately 20 percent over the cost of dine-in. In its “Third-Party Delivery Menu Pricing...
Denny’s Partners with Olo, Sparkfly to Ramp Up Customer Engagement
Denny’s has teamed up with Olo and Sparkfly to integrate a new customer engagement suite. The restaurant chain says the initiative will improve the personalization and specificity of its rewards and LTOs in all of its more than 1,600 locations. The partnership...Ruston Hicks
Ruston Hicks CEOLet’s Do Delivery Ruston Hicks is an accomplished entrepreneur with over 15 years in the food delivery industry. He founded Texas ToGo in 2012 which became a staple regional delivery provider in the area, and now operates as a franchise of...
Blue Apron Reaches New Audiences Via DoorDash
DoorDash is expanding its heat-at-home meal kit offerings with Blue Apron. The meal kit delivery service is now available in 11 markets, including major hubs like New York City via DashMart. DashMart is DoorDash’s grocery store and warehouse service that sells a...
Flyby Raises $4M, Launches Phoenix Drone Delivery
Flyby Robotics, an American-based drone automation and delivery company, announced that it raised $4 million in a pre-seed investment round, and also that it is beginning drone deliveries in the greater Phoenix region. The investment round was led by MaC Venture...
FOD Undercover: Ordering Virtual Brands for Lunch
Editor’s note: It’s been a year since our last test of virtual restaurant brands (which included a YouTube burger from a strip club), so we decided to wade back in to see if delivery-only virtual brands have progressed in terms of packaging, quality and perceived...
Domino’s Rolls Out In-Car Ordering, as Carryout Drives Sales Over Delivery
Domino’s is streamlining its pickup service by introducing an app for Apple CarPlay that lets customers order directly from their cars. The feature displays a simplified version of the pizza app on vehicle dashboards, offering two ordering options: “tap to order”...Luke Pipkin
Luke Pipkin Sr. Principal Team Leader, Innovation & New VenturesChick-fil-a Luke Pipkin serves within Innovation & New Ventures at Atlanta-based Chick-fil-A, Inc., a family-owned quick-service restaurant chain with over 2,800 restaurants in 48 states and...Jessica Jami
Jessica Jami Director, Off Premises Dining OperationsP.F. Chang’s Jessica is currently the Director of Off-Premises Dining Operations with the iconic international brand P.F. Chang’s. Jessica uses her experience from her 15-year tenure in operations from Server...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.