DoorDash Brings Delivery-Focused Food Hall to San Jose
With a goal to assist restaurants in growing their business beyond traditional brick-and-mortar models, DoorDash has opened what it calls a “reimagined food hall” in San Jose, California—bringing 10 local, regional and national restaurants under one roof. Called...
Tillster’s Report Details Diner Expectations for Dine-in and Delivery
Expectations are everything in foodservice, and Tillster’s new “Phygital Index Report” sheds new light on what diners are thinking for delivered and in-person restaurant experiences. The digital ordering and loyalty provider’s fifth-annual consumer index shows that...
DoorDash, Jessica Biel Partner on Ready-Made School Lunches
With a new product called Grab & Go Bento, DoorDash hopes to make it easier for parents to pack lunch for their school-bound kids—with an assist from actress Jessica Biel. The new bento-inspired lunches are designed to appeal to picky kiddos, and they can now be...
UPDATED: MrBeast Sues VDC Citing “Revolting” Burgers
The fate of MrBeast Burger, by far the most successful virtual restaurant by unit count, is up in the air after its namesake, Jimmy Donaldson, sues Virtual Dining Concepts citing “low quality” food from the delivery-only brand. The lawsuit comes a few weeks after...
Signature Systems Aims to Streamline Delivery with Customizable Third-Party Fulfillment
Realizing the issues owners and operators face while managing off-premises delivery, Signature Systems has launched a third-party fulfillment product, aiming to streamline delivery with a customizable approach that harnesses third-party staffing whenever needed. With...
Dog Haus Expands in Alabama, Texas
Hot dog franchise Dog Haus has signed area development agreements with a pair of first-time franchisees to open a total of six locations, three each, in Alabama and Texas. The husband-and-wife franchisee team of Bhawesh and Shivani Malhotra will open three Dog Haus...
American Dining Habits Lean Towards Takeout, Delivery as Convenience Trumps All
Recent data released on how and where Americans eat reflects a shifting landscape that leans towards casual convenience. Since the onset of the pandemic, consumers are sticking to their takeout and delivery trends, according to a survey by U.S. Foods. The study asked...
Standing Among Giants, Chowly Scales Up
Amid a stand of redwoods—the likes of Toast, NCR and Olo—Chowly is more of a Douglas fir, stately if not the tallest one in the forest. Now at 100 employees after buying guest experience provider Koala earlier this year, the order integration platform is branching out...Jim Balis
Jim Balis Managing Director, Strategic Operations GroupCapitalSpring Jim joined CapitalSpring in 2014 where he serves as managing director and heads up the strategic operations group. He has over 40 years of restaurant experience and has served as CEO in more than 15...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.