by Tom Kaiser | Nov 23, 2022 | Best Practices, News, Top Stories
Thanx founder and CEO Zach Goldstein believes restaurants should move away from discounting as a primary feature of loyalty programs. After rolling out its Loyalty 3.0 platform, he’s urging decision-makers to think strategically about guest engagement and customer...
by Laura Michaels | May 12, 2022 | Best Practices, News
The topic of the Food On Demand Conference panel was translating data into top line growth, but with so much information at their fingertips, the chief technology officers at Blaze Pizza, Jack in the Box and Freebirds World Burritos all agreed they need to first...
by Tom Kaiser | Sep 2, 2021 | Briefs, News
Wisely, the Michigan-based customer intelligence platform for restaurants, unveiled a new round of features that provide new ways to integrate and access customer data and enable smarter, automated customer marketing. The platform’s new features were unveiled during...
by Tom Kaiser | Jun 10, 2021 | Finance, News, Top Stories
Check sizes and traffic counts used to be the metrics du jour, but restaurants are shifting their attention to customer lifetime value that is unlocked by collecting and utilizing customer data that can guide everything from future menu decisions to where a brand...
by Tom Kaiser | May 13, 2021 | News, Third-Party Delivery, Top Stories
Grubhub is leveling the playing field for smaller, independent restaurants by giving them the same kind of technology that’s long been available to big-name restaurants through its new, self-service Grubhub Direct platform. Aimed at single-unit restaurants up to those...