by Tom Kaiser | Jul 1, 2021 | Briefs, News
Waiting a long time for a curbside order feels like defeating at least part of the purpose of contactless takeout. As it becomes more of the norm, Domino’s is rolling out a new Carside Delivery 2-Minute Guarantee that assures customers a team member will meet their...
by Tom Kaiser | Nov 22, 2020 | COVID-19, News, Third-Party Delivery
Olo, the New York-based delivery integration and ecommerce platform, announced a range of upgrades to help restaurant clients improve operations and guest safety as digital ordering and delivery volumes continue to grow. Restaurants using Olo’s Expo and Curbside as a...
by Tom Kaiser | Mar 30, 2020 | COVID-19, News, Third-Party Delivery
Having stocked up on groceries earlier than most, the Kaiser household is getting tired of diving into the pantry and chest freezer for each meal. To keep the liquor flowing, refill our stock of baking essentials and bring in a pair of family-style meals for the week,...
by Tom Kaiser | Mar 23, 2020 | News
As the restaurant industry pivots as quickly as it can to off-premises channels, Food On Demand reporters Nick Upton, Laura Michaels, Tom Kaiser and Callie Evergreen checked out the curbside pickup options of four traditionally full-service brands, Red Robin,...
by Tom Kaiser | Jan 23, 2020 | Research, Top Stories
The term “self delivery”—which, of course, means customer pickup—never fails to solicit a laugh here at FOD, but nothing’s funny for restaurants looking to convert delivery customers to takeout customers willing to grab their meals in person. To evaluate the changing...