BentoBox Helping Restaurants Prepare for Holidays
As restaurants prepare for a second winter season of the pandemic, BentoBox Chief Marketing Officer Darcy Kurtz said the company is focused on helping restaurants find new ways to generate revenue. That includes helping restaurants plan ahead, while encouraging...
Business Models at Odds in the Digital Grocery Business
Like restaurants, grocers are struggling to find a happy medium with third-party delivery providers as more of the North American grocery market moves online. While grocery stores encourage more profitable native ordering and customer pickup, new entrants are testing...
Tropical Smoothie Cafe Sees Shorter Waits, More Repeats with Flybuy
Tropical Smoothie Cafe is deploying Flybuy’s location-based technology to improve its curbside pickup business. According to Michael Lapid, chief information officer for the smoothie chain, the technology is active in 200 locations and it hopes to deploy the system...
Tattle, Thanx Collaborate on Guest Feedback Integration
Two of the biggest names in the customer experience and retention categories—Tattle and Thanx—have teamed up through a new partnership that will make it easier for restaurants to issue rewards, recover guests and communicate with customers based on their individual...
Bakery by Perkins is a Shrewd Virtual Restaurant Play
Perkins has created a virtual restaurant brand for the bakery side of its business that is driving incremental volumes and increasing pastry and pie sales anywhere from 10 to 20 percent in its brick-and-mortar restaurants. It’s a clever move that essentially builds a...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.