Thanx CEO: Remove Your Dependency on Discounts
Thanx founder and CEO Zach Goldstein believes restaurants should move away from discounting as a primary feature of loyalty programs. After rolling out its Loyalty 3.0 platform, he’s urging decision-makers to think strategically about guest engagement and customer...
Donatos Pizza Testing Smart Saucer, Plans More Automation
Agápe Automation’s tagline is “automate with love,” said Chief Operating Officer Craig Turner, and the company is looking to do just that at Donatos Pizza by putting technology to work in new ways. “It really speaks to our intention of making the kitchen a better...
Workforce Meal Provider, Fooda, Pivots from Offices to Distribution Centers
Like many workforce meal providers and caterers, Fooda reeled from the effects of the pandemic and the sudden rise of employees working from home. Now, after a significant downsizing, the Chicago-based company has found a new pool of partners in hospitals,...
Re:Dish Building Infrastructure for Reusable Containers, Dishware
What would it take for restaurants to switch to reusable packaging for delivery and takeout? According to the founder of a company delivering, collecting and sanitizing containers and dishware at an industrial-scale facility in New York City, the key is starting with...
DoorDash Pilots Restaurant Reservations
DoorDash, the largest U.S.-based third-party delivery provider, confirmed it has begun a pilot allowing customers to reserve tables for in-person dining. The company declined to offer any details, but the functionality currently is operational in three of the largest...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.