by Tom Kaiser | Dec 8, 2022 | News, Top Stories
In the wake of the off-premises revolution, Olo founder and CEO Noah Glass has turned his attention to reinventing the experience of dining inside restaurants. With guests identified by their phone number or even biometrics like a face or eye scan, his goal is giving...
by Tom Kaiser | Dec 1, 2022 | News, Third-Party Delivery, Top Stories
There’s a revolution happening in Europe as cities convert car-clogged streets and downtown districts to car-free thoroughfares designed around bicyclists and pedestrians. This movement is transforming the look and feel of cities to rave reviews, while reducing air...
by Tom Kaiser | Nov 23, 2022 | Best Practices, News, Top Stories
Thanx founder and CEO Zach Goldstein believes restaurants should move away from discounting as a primary feature of loyalty programs. After rolling out its Loyalty 3.0 platform, he’s urging decision-makers to think strategically about guest engagement and customer...
by Laura Michaels | Nov 17, 2022 | News, Top Stories
Agápe Automation’s tagline is “automate with love,” said Chief Operating Officer Craig Turner, and the company is looking to do just that at Donatos Pizza by putting technology to work in new ways. “It really speaks to our intention of making the kitchen a better...
by Tom Kaiser | Nov 10, 2022 | News, Top Stories
Like many workforce meal providers and caterers, Fooda reeled from the effects of the pandemic and the sudden rise of employees working from home. Now, after a significant downsizing, the Chicago-based company has found a new pool of partners in hospitals,...
by Tom Kaiser | Nov 3, 2022 | News, Top Stories
What would it take for restaurants to switch to reusable packaging for delivery and takeout? According to the founder of a company delivering, collecting and sanitizing containers and dishware at an industrial-scale facility in New York City, the key is starting with...