The Latest News
Speedy Eats Has an Unmanned Drive-Thru You Gotta See To Believe
Speedy Eats takes human beings right out of the equation. Now to see if it will work.
Taco John’s Launches Voice AI Ordering with Presto
Taco John’s plans to incorporate voice AI in its franchised locations in 2024, following the completion of the pilot phase.
Build or Buy? Steering Through Maze of Custom Vs. Commercial Tech
With a surge in available tech solutions to manage a restaurant’s omnichannel presence, operators face a growing web of subscriptions, dashboards and partnerships with top-tier providers.
Restaurants Arrive at an Inflection Point With Packaging
Waste from single-use plastics exploded during the pandemic, when delivered food was the only game in town. Is the industry now open to new choices?
Gopuff Reportedly Delays IPO After More Layoffs
Reports that Gopuff delayed its IPO and laid off more employees are the latest mile markers as the instant delivery category experiences significant challenges over the last year.
Thanx Calls Loyalty 3.0 Update a Major Milestone
Thanx, a restaurant loyalty and guest engagement platform, has released a new platform that it claims is a “major technical milestone.”
Starship, Grubhub Bringing More Robotic Deliveries to Colleges
Grubhub and Starship are bringing delivery robots to five additional U.S. college campuses by the end of the year.
DoorDash, Walgreens Partner on COVID Treatments for Vulnerable Communities
Framing the agreement as “stepping up to answer the President’s call to action,” DoorDash has partnered with Walgreens to provide COVID-19 treatments.
OOMI Evolving the Original Ghost Kitchen Model
OOMI Digital Kitchen is building what it calls an evolved ghost kitchen model in Dallas.
New Survey Shows Delivery Appetite Still Growing
A new consumer survey from Deliverect shows that interest in delivery and takeout is still increasing.
Serve Robotics Adds Former DoorDash Exec as CRO
Former DoorDash executive, Prahar Shah, has joined Serve Robotics as its chief revenue officer.
Franklin Junction Expands with Hooters, Nathan’s Famous
Franklin Junction is expanding its partnership with Hooters and Nathan’s Famous.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Delivery Hero to Acquire South American Delivery Firm Glovo
In yet another big consolidation for the global food delivery industry, Delivery Hero is set to acquire Latin- and South-American delivery network Glovo for about $268 million. The deal would mark the second large delivery acquisition by the German-based delivery firm...
Research
Delivery App Funnel Shows Many, Many Leaks
A new benchmark study of food delivery apps showed a lot of leaks between downloading and ordering. The good news is, app usage is growing. Research firm NPD Group announced that six in 10 digital restaurant orders are now done through an app. According to another...
The Deliverers
Alcohol Delivery On the Rise, DoorDash Says
Alcohol delivery demand persists, even post-pandemic, with the desire for convenience and safety continuing to attract consumers.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Law Firm Recommends Restaurants Prepare for PFAS Regulations
A prominent law firm suggests restaurants should start planning ahead for possible bans of delivery and takeout packaging containing “forever chemicals” commonly known as PFAS. Scientifically known as polyfluoroalkyl substances and informally called forever chemicals,...