The Latest News
ASAP Food Delivery Ceases Operations, Files Bankruptcy
ASAP, formerly known as Waitr, shuttered its food and delivery operations Tuesday and filed for Chapter 7 bankruptcy.
Outstanding Operator: Sweetgreen
The chain is being recognized for its cutting-edge technology and off-premises strategies that are aimed at meeting consumers where they are.
Bojangles Joins Forces with Bikky for Digital Transformation
Bojangles has partnered with Bikky for their data and analytics services with plans to implement the technology in all 800 locations.
Outstanding Operator: Blaze Pizza
The pizza chain is being recognized for implementing guest-centric strategies to attract and retain loyal customers and more.
Gopuff Sales Jump Ahead of Possible IPO
According to new data, Gopuff is seeing strong U.S. sales grow along and an expanding customer base.
EU Antitrust Regulators Raid Delivery Hero, Glovo
Germany-based Delivery Hero and Spanish majority-owned subsidiary Glovo are under investigation for potential anti-competitive practices by European Union regulators. The European Commission announced that both companies were the target of “unannounced inspections”...
Branch Helps Restaurants, Delivery Fleets Adopt ‘Streaming’ Pay
As the labor crunch persists, restaurants, retailers and delivery providers are using new services to speed payments to boost employee attraction and retention.
Curious: Amazon Adds Grubhub+ for Prime Members
Three months after Just Eat Takeaway put Grubhub up for sale, Amazon announced it’s giving a free year of Grubhub+ to its Prime members.
Sauce Bringing Dynamic Pricing to Restaurants
Sauce is a tech startup urging restaurants to take a cue from the hotel, airline and car rental industries with dynamic pricing.
Biscuit Bar Shares Tips on Nailing High-Volume Delivery
Biscuit Bar co-CEO Janie Burkett shared what it took to wrangle her high-volume delivery business and land on numerous best-of lists. First, have really, absurdly good food. “The HOSS, it’s the biscuit that started the whole thing. It’s a biscuit topped with...
Daily Harvest Responds to Scary Foodborne Illness Outbreak
Mail-delivery health-food giant Daily Harvest is in the midst of an ugly foodborne illness issue. The first of more than 450 sickened customers has sued the company after being hospitalized and having her gallbladder removed, but the true cause remains unclear....
Grubhub, Brinker Announce 2,500-Location Partnership
Brinker, the parent of Chili’s, Maggiano’s Little Italy and the virtual brands It’s Just Wings and Maggiano’s Italian Classics inked a new deal to plug into the Grubhub delivery network. Under a deal announced on June 27th, Grubhub will soon count 2,500 Brinker...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Market Share Data Gives COVID-Era Look at Third-Party Delivery
New market share data gives a little insight into who’s winning during the global COVID-19 pandemic. It may come as no surprise that U.S. delivery leader DoorDash is, so far, coming out on top. In a new look at more than 190,000 transactions through April, Edison...
Research
Driver App Makes for Safer Delivery Drivers
If you’re Uber, Grubhub or DoorDash directing a huge fleet of delivery drivers or a restaurant with a lean-and-mean in-house delivery team, you have a vested interest in making sure your drivers are as safe as possible. Whether it’s causing an accident or just being a...
The Deliverers
Velvet Taco Looks to Off-Premise Growth with Redesigned “Taco Lane”
Velvet Taco debuts redesigned ‘Taco Lane’ in North Frisco, setting precedence for future openings with emphasis on to-go.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Compass Group, RoWok Announce 3-Location Robotics Pilot
Compass Group Canada will soon have three fully-robotic kitchens in a new partnership with SJW Robotics, the creator of RoWok. Compass, the largest foodservice company in Canada with more than 2,200 locations across the country, will pilot three kitchens starting this...