The Latest News
Robots Are Coming, but Restaurant Automation Is Far From Easy
Despite the hurdles in restaurant robotics, many bigger fast food and fast casual brands remain committed to advancing the technology, as experts say automation in the industry is inevitable.
Grubhub Partners with My Place Hotels to Offer Food Delivery
Through the partnership, My Place guests can order on Grubhub via geolocation and QR codes around each property.
Viral TikTok Dishes Available for Delivery through VDC
Social media platform TikTok teams with Virtual Dining Concepts to deliver popular food trends to consumers doors.
ezCater Supports Underrepresented Groups with New Supplier Diversity Program
With two new filters, ezCater aims to help connect customers with small businesses and restaurants owned by underrepresented groups.
How Uber Eats Aims to Be ‘Super App’ for Both People and Things
Kelly Seeman, right, discussed Uber Eats' dual strategy to deliver people and things on Day Two of the Food On Demand Conference. Editor Tom Kaiser asked the questions. At his feet is a margarita cocktail kit Seeman had delivered on stage to celebrate Cinco De Mayo....
Four Big Datapoints from YipitData and Sense360
During day one of the 2022 Food On Demand Conference, YipitData and Sense360 went deep—very deep—on industry data. Four big numbers emerged as an interesting snapshot of where the off-premises world stands today. Moderated by Carl Orsbourn, co-author of "Delivering...
How Can Restaurants Win Repeat Customers? Create an Emotional Tie, Loyalty Experts Say
During a panel May 4 at the Food On Demand Conference in Las Vegas, loyalty and customer engagement platform providers discuss the importance of creating offers that show restaurants know their guests. From left, Aaron Newton, chief product officer, Thanx; Charles...
Olo CEO Kicks Off Food On Demand Conference: ‘From Toy to Mission-Critical’
Tom Kaiser, right, and Nicholas Upton kicked off the fifth annual Food On Demand Conference today in Las Vegas with a run-through of the industry's biggest news. "I want what I want when I want it." That's the mantra of today's food consumer, and helping operators...
DoorDash Kitchens Expands to Downtown Brooklyn
DoorDash opened its latest DoorDash Kitchens facility in downtown Brooklyn with a mix of local, regional and national restaurants.
Hybrid-Delivery Platform Cartwheel Raises $3M in Seed Round
Cartwheel, a platform that enables hybrid delivery, raised $3 million in seed capital to enhance its offering, build more integrations and expand the company. The company, which has powered deliveries for P.F. Chang's, Taco Del Mar and Portillo's, has now raised $4...
Hungry House Unveils Season Two, Second Ghost Kitchen
Hungry House launched “Season 02” of its offering, and also announced its second location and a city-wide partnership with Jokr.
U.S. Delivery Sales, DoorDash Share Still Growing
Delivery sales are still growing, and DoorDash’s U.S. market share is now up to 59 percent according to Bloomberg Second Measure.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Virtual Kitchen Investments in U.S. Near $600 Million
It might not seem like a lot amid the billions invested in the grander food-on-demand space, but $545,900,000 in cumulative investment for essentially blank kitchen spaces is incredible and shows that investors are as hungry as ever to get a piece of the evolving...
Research
Listening for Delivery in Vegas
Fresh home from the Franchise Finance & Growth Conference in Vegas, I tallied the number of times I heard third-party delivery during the countless brand presentations throughout the three-day event—and it was a lot. The audience heard everything from “all in” to...
The Deliverers
Uber Eats to Remove Thousands of Duplicate Virtual Brands
Uber Eats is removing about 5,000 virtual brands from its platform in an effort to de-clog the app from duplicate listings.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Delivering Premium Breakfast at Another Broken Egg Café
Another Broken Egg Café, like a lot of upscale experiential brands, was caught flat-footed by the pandemic. Its new CEO Paul Macaluso joined in 2019, just in time for a panicked race to figure out delivery for the 92 locations as the packed dining rooms emptied....