The Latest News
Outstanding Operator: Saigon Sisters
Aregoni is being recognized for redefining the Chicago area food scene, serving a Vietnamese concept that has proven versatile in meeting different market venues and sizes.
Uber Eats Launches New Offers, Personalized Marketing Tools
Uber Eats is launching three new offer types and new personalized marketing tools to help merchants reach more customers.
ConverseNow and ItsaCheckmate Collab to Make AI-Voice Ordering More Accessible
The move enables ConverseNow to integrate its technology with dozens of point-of-sale systems, significantly reducing onboarding time for new customers.
Sauce Integrates Dynamic Pricing with Olo
Sauce has brought its dynamic pricing to the Olo restaurant tech ecosystem.
Ghost Kitchens Part of Growth Push for Orange Leaf, Red Mango
Brix Holdings is using ghost kitchens as a key part of the growth plan for its brands, including Red Mango, Orange Leaf, Smoothie Factory, Souper Salad and RedBrick Pizza.
Buyk CEO Wants Americans to Grocery Shop Like Europeans
Buyk CEO James Walker hopes the speed and convenience of ultra-fast grocery convinces American shoppers to shop more like Europeans.
Coco Expands Robotic Delivery to Austin
Coco, the LA-based remotely piloted delivery service, has officially hit the streets of Austin, Texas.
DoorDash Brings Flower Deliveries into the Mix
DoorDash has moved into flowers-on-demand with same-day floral deliveries through partnerships with more than 3,000 local and national florists.
BentoBox’s Consumer Report Finds Falling Order Frequency, Rising Diner Sentiment
BentoBox’s Restaurant Delivery Trend Report analyzed diner habits of the four quarters of 2021, finding that order frequency slowed over the year, even as support for the restaurant industry rose.
New Tools from Thanx Promise a Custom Loyalty Mousetrap
Loyalty is top of mind for the restaurant industry as operators look to build a better mousetrap and bring customers back again and again. For companies leading in loyalty, that's a great way to keep customers close, but with every new loyalty program, the loyalty...
Digital Ops, Off-Premises Shine in Chipotle’s Q4 Earnings
Chipotle marked another exceptional year of business by nearly every metric. Off-premises operations and digital ordering were especially bright spots in its latest earnings report. In the fourth quarter, Chipotle’s revenue increased 22 percent, reaching $2 billion...
Unfurl Cuisine Building Hands-On Virtual Food Halls
Unfurl Cuisine is a growing, 3-unit operation in the murky area between ghost kitchens and food halls.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Grubhub: [Trust Us,] We’re Going to Make a lot of $$ Next Year
Grubhub CEO Matt Maloney and President Adam DeWitt were clear the company’s third-quarter financial results were a disappointment—putting it lightly—but the execs of the one-time top U.S. delivery brand kept returning to the mantra that nobody should focus too much on...
Research
Kitchen United Signs Three More Leases
Kitchen United announced its next batch of cloud kitchens in an aggressive push for 15 open locations by the end of 2019. The California-based company has signed leases in San Francisco and Los Angeles, plus a second location in Chicago’s Fulton Market District. The...
The Deliverers
Food Rocket Ceases Operations as Ultra-fast Grocery Delivery Fizzles
Rapid grocery delivery startup Food Rocket shut down its U.S. operations amid struggling to raise additional funding. It marks the latest in the ultra-fast delivery sector to sputter out.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Wing Zone Commits to Major Robotics Partnership
Miso Robotics’ Flippy will be making a lot of wings under a new partnership with Wing Zone. The Atlanta-based, 61-location wing purveyor announced it would make the latest version of the robot “a part of the chain’s standard build for all future restaurant...