Loyalty Is a Tool With Many Dimensions and Infinite Upside

Blaze Pizza, Kahala Brands, and Cooper’s Hawk share their secrets for locking in long-term customers.

KFC’s Digital Twin ‘Saucy’ Aims to Capture Gen Z

KFC’s Chief New Concept Officer, Christophe Poirier, talks about the design behind Saucy, the brand’s first spin-off, where technology and digital innovation play a central role.

Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status

Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around.

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Outstanding Operators

Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.

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Food On Demand Topics

Finance

All things finance, mergers, acquisitions and funding from around the industry.

DoorDash Continues Building Automation Dream Team

A couple weeks after acquiring Caviar, DoorDash made another acquisition. This time the fast-growth delivery company acquired automation and remote-driving startup, Scotty Labs. Don’t fret if the company’s name doesn’t ring a bell. The young startup was founded in...

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Research

Data and insights from around the Food On Demand space.

ezCater Buys a Monkey, Raises Even More Capital

Fresh off a healthy haul of $100 million in investor cash last fall and continued European expansion after acquiring GoCater, ezCater just landed another $150 million in fun money and acquired the Monkey Group, a Canadian software and training provider that’s the...

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The Deliverers

All the news from the biggest and smallers third-party delivery firms.

Best Practices

What are your peers doing in delivery? Get some of the best practices out there.

5 Off-Premises Tips from Independent Restaurant Gurus

Ask two independent operators how to approach third-party delivery and digital off-premises operations and you're bound to get five answers. That rang true during a Food On Demand Conference panel titled Case Studies from Independent Operators. Moderated by Hanson Li,...

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