Loyalty Is a Tool With Many Dimensions and Infinite Upside

Blaze Pizza, Kahala Brands, and Cooper’s Hawk share their secrets for locking in long-term customers.

KFC’s Digital Twin ‘Saucy’ Aims to Capture Gen Z

KFC’s Chief New Concept Officer, Christophe Poirier, talks about the design behind Saucy, the brand’s first spin-off, where technology and digital innovation play a central role.

Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status

Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around.

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Outstanding Operators

Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.

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Finance

All things finance, mergers, acquisitions and funding from around the industry.

Ordermark Nabs $18M, Adds Ordermark POS Integration

Ordermark, a delivery management developer, received another multi-million investment through an $18 million Series B that will be used to help the California-based firm accelerate its growth while laying the groundwork for new products, integrations and features for...

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Research

Data and insights from around the Food On Demand space.

Just Do It, Young Operators Insist on Best Practices Panel

Only 15 to 18 percent of restaurants today offer delivery, declared Alex Canter at the Food On Demand Conference, “which is a huge mismatch compared to 80 percent who are getting delivery. So if you’re not listed on any one of these platforms you don’t exist.” Canter,...

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The Deliverers

All the news from the biggest and smallers third-party delivery firms.

Best Practices

What are your peers doing in delivery? Get some of the best practices out there.

Miso Sees Mass Market Push for Mass Automation

Miso, best known for Flippy the burger-flipping and fry-frying robot, is coming to Jack in the Box. It's the latest announcement in what Miso CEO Mike Bell calls a "drumbeat" of new pilots and partnerships. In the mix, Chipotle's Chippy test, Panera's test of Miso's...

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