The Latest News
Partnerships Spell Potential Trend for 3PD Platforms and Temporary Housing Marketplaces
Instacart and Airbnb launched a “kitchen-stocking” pilot program in January. Airbnb and Landing followed with a partnership in February. The efforts take different approaches to incentivizing orders.
Domino’s Reports U.S. Growth, Potential to Double Retail Sales
Domino’s drives strong growth with a 3.7 percent same-store sales increase fueled by carryout orders and value-packed promotions.
Outstanding Operator: PJ’s Coffee
The growing coffee brand is investing in drive-thru, third-party delivery, mobile apps, technology, and data-driven insight to streamline off-prem and keep menus fresh.
Potbelly Partners with Flybuy to Elevate Off-Prem Operations
The sandwich chain rolled out Flybuy across more than 450 shops to streamline off-prem capabilities and leverage targeted marketing.
When Platforms Collide: The Hidden Costs of Delivery Consolidation
What began as a fragmented marketplace teaming with competing platforms has consolidated into an oligopoly dominated by a handful of major players.
This Conference Season, Watch for New Tech Tonics to Relieve Familiar Restaurant Headaches
Much has changed since the last year, but much remains the same and operators are looking for new technology tools and improved operations to solve annoyingly familiar challenges.
DoorDash Officially Acquires Deliveroo
DoorDash has acquired British rival Deliveroo for $3.9 billion in cash, expanding its reach across Europe, Asia, and the Middle East.
From Nibble to Praze, Dlivrd Expands Its Catering Tech Ecosystem
Dlivrd is stretching its roots in catering logistics, building what CEO and Founder Chris Heffernan calls “a moat around the customer.”
DoorDash CEO Tony Xu Unveils Delivery Robot and SmartScale
DoorDash unveiled DOT, a new delivery robot, alongside AI-powered tools like SmartScale to prevent missing items and a redesigned app aimed at making delivery smarter and more personalized.
Chick-fil-A To Open New Beverage Hub
Chick-fil-A is branching out from its chicken sandwiches and waffle fries with plans to debut “Daybright” a beverage-focused concept.
Red Lobster Rolls Out AI-Powered Phone Ordering
Leveraging SoundHound, the seafood chain can now ensure that every phone call across locations is answered.
Chick-fil-A Opens Within Boston CloudKitchen to Support Delivery Orders
The space will have no dining room or drive-thru, just a spot dedicated to fulfilling delivery orders through apps like DoorDash and Uber Eats.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Olo Increases Revenue as Net Loss Widens
Olo’s third-quarter financial results brought a mixed bag of milestones for the delivery integration provider.
Research
New Survey Shows Delivery Appetite Still Growing
A new consumer survey from Deliverect shows that interest in delivery and takeout is still increasing.
The Deliverers
Delaget Offers Operators New Platform For Managing Delivery Data
Delaget helps operators avoid the spreadsheet Olympics.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Kea Introduces An AI Phone System That Can Be Set Up in One Hour
Such tech solutions used to be the province of large brands with large budgets. This one is targeted at independents.